[Technology] Question for any satellite TV installers

[thedonkeycentrehalf]

I have an old Pace Sky box that I use as a freesat box in a spare room (have VM for main TV services). A few weeks ago it suddenly stopped working saying there was no signal. I checked the cabling and there was a kink in the cable coming in from outside so I have remade the connection and waterproofed it with self amalgamating tape. When I run the diagnostics, the system test shows that I have good signal strength etc but the box still tells me no signal received.

I have tried the various resets I have found online and also the software update. I have looked around the forums but can't see anyone else who has the no signal message but with signal being received.

Anyone got any ideas how to fix this?

 

[TottonSeagull]

Have you tried ........ turning it off and then turning it on?

 

[thedonkeycentrehalf]

Have you tried ........ turning it off and then turning it on?

Many, many times

 

[Cian]

The signal strength meter is only on one specific transponder (set of channels) - are you definitely getting no signal found on every channel?

Its not uncommon to lose either one polarity or one end (high/low) of the band due to water damage to the LNB. You could end up getting as little as a quarter of the potential bandwidth and still have a decent signal strength showing.

 

[swindonseagull]

Borrow an LNB or buy one on ebay.....note which way it sits before you change it.

 

[thedonkeycentrehalf]

The signal strength meter is only on one specific transponder (set of channels) - are you definitely getting no signal found on every channel?

Its not uncommon to lose either one polarity or one end (high/low) of the band due to water damage to the LNB. You could end up getting as little as a quarter of the potential bandwidth and still have a decent signal strength showing.

Won't even load the EPG let alone allow me to try any channels.

 

[PeterOut]

Serves you right for buying an old Palace Sky box ..... oh!

 

[Cian]

Won't even load the EPG let alone allow me to try any channels.

Either the box is bolloxed or the signal strength meter is wonky.

Borrowing a box is probably easy enough and the next thing I'd try although I imagine its probably more likely the LNB or dish alignment.