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- #181
This is a good resource for understanding some of the scale of the issue. Includes links to human impact statements too : http://tvcs.co.uk/smc/podailymap.phpVery true and the problems could get worse with more call centre staff working from home and the loss of informal office gossip, chats by the water fountain (very 1980s) etc where such issues get shared. From the drama it appears that the Sub Postmasters had a direct line to Fujitsu IT support, although not sure if they called a PO Help Desk first. No one has said if it was a particular product, region, transaction, etc that caused the problems. Doesn’t seem to be many POs in the south that were affected although again that could be some artistic license in the drama.