Password issues on ticket website, anyone else getting nowwhere?

[Mr Albion]

I rarely use the website s it's awful, but forced to get Arsenal ticket. Am WSU season ticket holder and use fan number to log in.
What I thought was my password doesn't work (user not found etc) click "forgot password" nothing. Anyone else have this issue?
I have to say this website is terrible. Sorry if fixtures.

 

[El Sid]

If you tried logging in with your fan number try your email address instead. (or the other way round)

Password is probably your postcode

 

[Bozza]

I rarely use the website s it's awful, but forced to get Arsenal ticket. Am WSU season ticket holder and use fan number to log in.
What I thought was my password doesn't work (user not found etc) click "forgot password" nothing. Anyone else have this issue?
I have to say this website is terrible. Sorry if fixtures.

Due to heavy site usage - all emails, including password reminders, are being delayed by up to 2 hours.

Just be patient - it will come.

 

[Motogull]

Due to heavy site usage - all emails, including password reminders, are being delayed by up to 2 hours.

Just be patient - it will come.

Except my emailed temporary password didn't work.