Got to give them credit for replying:
Dear Mr TRHK
Thanks for your e-mail regarding 'The Life of Riley'.
I understand you feel the above programme is unrealistic, unfunny nonsense.
While we try to provide a wide range of programmes across our television output that will be of interest to every section of our audience, there will inevitably be times, hopefully rare, when what is on offer does not meet your own particular interests. Research shows us that in a typical week we do provide a substantial number of programmes which everyone can enjoy, but I'm sorry that you have been disappointed with the choice on offer recently.
I'd like to take a moment to assure you that your comments have been registered on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers. It's also published on our intranet site, so it's available for all staff to view. In addition to this, we regularly compile tailored audience feedback reports for specific programmes so they can have an overview of all contacts received about their series. If a report's compiled relating to this issue, then your comments will also appear here.
Thanks for taking the time to contact us with your concerns.
Regards
[Oddly, at no point did I say it was unfunny in my comments...wonder where that came from??]
Dear Mr TRHK
Thanks for your e-mail regarding 'The Life of Riley'.
I understand you feel the above programme is unrealistic, unfunny nonsense.
While we try to provide a wide range of programmes across our television output that will be of interest to every section of our audience, there will inevitably be times, hopefully rare, when what is on offer does not meet your own particular interests. Research shows us that in a typical week we do provide a substantial number of programmes which everyone can enjoy, but I'm sorry that you have been disappointed with the choice on offer recently.
I'd like to take a moment to assure you that your comments have been registered on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers. It's also published on our intranet site, so it's available for all staff to view. In addition to this, we regularly compile tailored audience feedback reports for specific programmes so they can have an overview of all contacts received about their series. If a report's compiled relating to this issue, then your comments will also appear here.
Thanks for taking the time to contact us with your concerns.
Regards
[Oddly, at no point did I say it was unfunny in my comments...wonder where that came from??]
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