Laptop help - blue screen of death

[StanmoreSeagull]

Having issues with the fiancée's laptop. It's on windows vista. Get to the login screen type password and enter then blue screen flashed up with white text then tries to restart. Basically can get it to boot up. Any suggestions on how to sort it from the good people of NSC?

The missus is a teacher and has some important work stuff on it and other important documents we need to access and don't want to lose.

PC world are wanting £80 so shall I bite the bullet or is this something I can try to fix myself? Any suggestions/recommendations would be greatfully received. Thanks!

 

[Grombleton]

 

[StanmoreSeagull]

Yes.

 

[Goldstone Rapper]

What does the white text say?

 

[supaseagull]

If you Restart the computer and hit F8 and then load the pc in safe mode with command prompt and enter chkdsk /f- see if this works

 

[EDS]

can you boot it in safe mode? I used to have a dell that did this. Ask the question on this site, they are absolutely brilliant and have helped me fix two laptops that I thought were fit for the bin.

http://www.windowsbbs.com/

Trust me, if they cannot tell you how to fix it then no one can, if the laptop is finished they will definitely let you know how to recover the data on it

 

[StanmoreSeagull]

If you Restart the computer and hit F8 and then load the pc in safe mode with command prompt and enter chkdsk /f- see if this works

Thanks for the suggestion. At what stage in the restart should I be pressing f8? Tried loading in safe mode with command prompt but it doesn't give me an opportunity to type anything?

 

[StanmoreSeagull]

can you boot it in safe mode? I used to have a dell that did this. Ask the question on this site, they are absolutely brilliant and have helped me fix two laptops that I thought were fit for the bin.

http://www.windowsbbs.com/

Trust me, if they cannot tell you how to fix it then no one can, if the laptop is finished they will definitely let you know how to recover the data on it

Thanks for the suggestion will give it a go.

 

[EDS]

Thanks for the suggestion. At what stage in the restart should I be pressing f8? Tried loading in safe mode with command prompt but it doesn't give me an opportunity to type anything?

it could be f8, f2 or f12 depending on the laptop as some are different. basically turn the laptop on and tap the key and you will be taken to that, or tap the key after you have put in your password. it should boot up into safe mode. Either way try that site and you will get a detailed reply but do not forget to give them the info on what laptop you have etc

 

[StanmoreSeagull]

What does the white text say?

"A problem has been detected and windows has been shut down to prevent damage to your computer.

Technical info on the blue screen is:

PAGE_FAULT_IN_NONPAGED_AREA

*** STOP: 0x00000050 (0x98DB8004, 0x00000000, 0x82D71124, 0x00000000)"

 

[Nibble]

Having issues with the fiancée's laptop. It's on windows vista. Get to the login screen type password and enter then blue screen flashed up with white text then tries to restart. Basically can get it to boot up. Any suggestions on how to sort it from the good people of NSC?

The missus is a teacher and has some important work stuff on it and other important documents we need to access and don't want to lose.

PC world are wanting £80 so shall I bite the bullet or is this something I can try to fix myself? Any suggestions/recommendations would be greatfully received. Thanks!

Have you tried just getting rid of her.

 

[StanmoreSeagull]

it could be f8, f2 or f12 depending on the laptop as some are different. basically turn the laptop on and tap the key and you will be taken to that, or tap the key after you have put in your password. it should boot up into safe mode. Either way try that site and you will get a detailed reply but do not forget to give them the info on what laptop you have etc

Posted here - no reply as yet... http://www.windowsbbs.com/windows-vista/105115-blue-screen-start-up.html

 

[clippedgull]

Might be of some use

How To Fix Blue Screen Errors

 

[StanmoreSeagull]

Have you tried just getting rid of her.

The laptop or fiancee?

 

[Windows]

StanmoreSeagull, please check your PM inbox.

 

[Super Steve Earle]

Having issues with the fiancée's laptop. It's on windows vista. Get to the login screen type password and enter then blue screen flashed up with white text then tries to restart. Basically can get it to boot up. Any suggestions on how to sort it from the good people of NSC?

The missus is a teacher and has some important work stuff on it and other important documents we need to access and don't want to lose.

PC world are wanting £80 so shall I bite the bullet or is this something I can try to fix myself? Any suggestions/recommendations would be greatfully received. Thanks!

Here we go again. I'm a teacher so my work is more important than anybody elses. Or in this case the missus is a teacher. God save us from the smugness of teachers!

We all have important work at times not just teachers!

 

[EDS]

Posted here - no reply as yet... http://www.windowsbbs.com/windows-vista/105115-blue-screen-start-up.html

You have a reply now mate, the bloke is the one who helped me when PC told me I needed a new motherboard lol

 

[L2MidgetGem B.H.A Seagull]

Load up a live Linux ditro and you can recover the Important docs that way. As for Windows Vista. Get rid and get a new and decent OS

 

[StanmoreSeagull]

Here we go again. I'm a teacher so my work is more important than anybody elses. Or in this case the missus is a teacher. God save us from the smugness of teachers!

We all have important work at times not just teachers!

 

[StanmoreSeagull]

If you Restart the computer and hit F8 and then load the pc in safe mode with command prompt and enter chkdsk /f- see if this works

entered "chkdsk /f-" and it's saying "invalid parameter - /f-"