It’s like PIN NUMBER …… it’s just PIN or PI number.I'm afraid that that doesn't work - the additional F makes it scan very poorly.
This was also my first thought - it strikes me though as very unprofessional if not downright offensive. I am surprised because the service in Bargain Books is generally superb.His Uncle is a Portable Document Format? Sounds unlikely unless he is part of the Adobe side of the family. Also seems like Bargain Books need to up their standards of Customer Service Advisors as "Do you want in in PDF file" is terrible grammar. Maybe "a PDF file" would have worked but still clumsy English. "Would you like it in PDF format?" would be a much more acceptable sentence. Although I am not sure Bargain Books offer an E-Book service and if they do, not sure their in-store assistants would be selling them.
Personally, I think the woman was trying but failing to make a paedophile joke.
Ah - she thinks his uncle is a pee-dee-eff-phile. Those vile PaeddeeffphilesSay it out loud it scans fine
I had a different experience. I went into an independent book shop and asked if they had an electronic format of Prince Harry's book. "I'm sorry sir, we refuse to stock that book as his uncle is a Nonce" was the straight to the point answer I got. You get a much better quality of service at independent shops.This was also my first thought - it strikes me though as very unprofessional if not downright offensive. I am surprised because the service in Bargain Books is generally superb.
Was this staff member wearing a name badge? This definitely sounds like something which should be raised with management.