Friends and Family - Online ticketing

[The Face]

Trying to buy Palace tickets for me and a mate but he isn't showing up in my friends and family. I put all of his details in yesterday so it should have gone through and we both have enough points.

What's the deal, here? I've never bought tickets for someone else on the online system, do they need to confirm that they know me on their account?

Any help would be appreciated, cheers!

 

[ATFC Seagull]

Just get them separately and stand together anyways, the "that's my seat" brigade won't be out that night (hopefully).

 

[seagullsslimjim]

i had this problem when i set mine up last year (as did others) - phone up the ticket office and they will add it for you

 

[Gordon Bennett]

Not only do you have to enter his details on your family & friends but he has to enter your details on his family and friends. Only once you have both done that will you be able to book his ticket at the same time as yours.

 

[Mackenzie]

Not only do you have to enter his details on your family & friends but he has to enter your details on his family and friends. Only once you have both done that will you be able to book his ticket at the same time as yours.

^^^get you're mate to add your details to his friends and family and BINGO!

 

[The Face]

Thanks for your help.

Usually I wouldn't mind but I've just had too many bad experiences when not sitting in my designated seat at high demand games.