Precisely. The policing was overkill for Palace, and completely under-resourced and frankly uninterested against Chelsea.
Around 15-20 Chelsea were starting fights in the queue next to me with at least one scuffle where they jumped over the barriers to attack an Albion fan. It was due to parents calling for peace as there were children present that ended it.
Police weren’t anywhere to be seen. Only two luckless stewards. I eventually saw three British Transport Police keeping warm under the ramp before getting on the platform. When I told them about the incident, they took zero interest in what I had to say apart from correcting me for thinking they were Sussex Police.
Against Arsenal there was trouble in this same area. Never are there police on the bridge monitoring for signs of trouble in the queue. Not rocket science to know that's a good place to be.
