Eayjet refund

[Westdene Seagull]

A credit note is a crap outcome.

I suggest you try getting something from these big companies. BG has got a good result - not that I would expect anything different from a seasoned campainer. Too many people just give up and let these companies get away with it from airlines, through banks to private parking companies. Don't be a doormat, complain like hell to them and get something back.

 

[Tom Hark Preston Park]

Not sure who made the mistake as in the drop down menu it was Malaga followed by Majorca (Palma) but they have conceeded that by not receiving the confirmation I had no chance to correct it and there was no fault with their IT

Highly unlikely to be Easyjet's fault. Apart from anything else the drop down has Majorca (Palma) followed by Malaga, not the other way round. Plus you get about half a dozen screens, all of which have the airports and flight times on, before you finally click to confirm your booking. If I was a betting man, which I am whenever possible, I'd suggest you selected the wrong airport from the dropdown, then either mis-keyed your email address or failed to check your junk mail. Sounds like you were extremely lucky to get any kind of result out of Easyjet at all.

 

[Herr Tubthumper]

But if you dont or the credit note has a limited time frame before expiry?

Knowing Easyjet they probably have a £35 "admin" fee for using vouchers.

 

[Herr Tubthumper]

I absolutely love any thread which involves BensGrandad grappling with technology.

 

[Lord Bracknell]

... they also gave me tickets to see Leo Jones, from the easyjet tv hit Airline in panto this year.

If they'd have done that to me, I would have demanded double the compensation.

 

[Tom Hark Preston Park]

Wouldn't happen on Ryanair.

 

[BensGrandad]

Things we have learnt:

BG and technology never in harmony (nothing new there) but now poor OAPs can afford three holidays abroad a year ?

The secret is to use a budget airline approx £80 return, self catering accomodation, not 5* all inclusive, why not sit on a balcony in the sun during the winter rather than at home with heating on?

 

[Husty]

Wouldnt happen if you'd flown to germany.

 

[Pickledegg]

Never had an issue with Easyjet! Had a 5 hour delay and they paid up straight away! It's just the way you word the email!

Download the app 'your passenger rights' and quote it in your correspondence, you won't lose!!