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Contact amazon



BensGrandad

New member
Jul 13, 2003
72,015
Haywards Heath
I have been trying to pay for a purchase les than £5 on amazon and the message that they couldn't take the payment is coming up. It is obviously a fault on their system not on my cards as I haw tried 4 different ones. How can I contact them to enquire and also on my account How do I delete cards that are no longer in use.
 




seagullsovergrimsby

#cpfctinpotclub
Aug 21, 2005
44,058
Crap Town
Google - Amazon contact us
 






BensGrandad

New member
Jul 13, 2003
72,015
Haywards Heath
That doesnt work it shows a drop down menu not an re mail contact and when I enter my e mail address and password both of which I know are correct the message error with e mail and password combination shows when I know both are correct.
 














BensGrandad

New member
Jul 13, 2003
72,015
Haywards Heath
0800 496 1081
from where did you get that number as it isn't shown on their website contacts as that was what I was looking for. Nonetheless thank you for that.


Who was it said it is not a clever man that knows everything, the clever man is the one who knows where to find the answer to everything.
 
Last edited:


seagullsovergrimsby

#cpfctinpotclub
Aug 21, 2005
44,058
Crap Town
Or try scrolling down to the bottom of the main page and on the right hand side click on "help" under "Let Us Help You"
 






BensGrandad

New member
Jul 13, 2003
72,015
Haywards Heath
I have phoned that number and problem is solved it was an error on their site the payment had been taken originally but I wlll keep that number for future reference. Many thanks.
 


Acker79

Well-known member
NSC Patron
Nov 15, 2008
31,921
Brighton
That doesnt work it shows a drop down menu not an re mail contact and when I enter my e mail address and password both of which I know are correct the message error with e mail and password combination shows when I know both are correct.

Scroll to the bottom of the page and click 'help'

amazon1.png

Then click contact us
amazon2.png

If you're having trouble signing in, skip that step
amazon3.png

Complete the form. The 'call us' feature actually takes you to a screen where you put your number in and they call you.
amazon4.png

EDIT: Well, that was a waste of effort.
 




BensGrandad

New member
Jul 13, 2003
72,015
Haywards Heath
Or try scrolling down to the bottom of the main page and on the right hand side click on "help" under "Let Us Help You"
That didn't work either as it required a password to log in and as stated earlier I received the message e mail and password are not compatible. I know that both were correct but all is well now however.
 


seagullsovergrimsby

#cpfctinpotclub
Aug 21, 2005
44,058
Crap Town
That didn't work either as it required a password to log in and as stated earlier I received the message e mail and password are not compatible. I know that both were correct but all is well now however.

Don't lose that phone number Brian.
 




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