pearl
Well-known member
Having a bit of a wrangle with them. Just wondered if anyone on here has had problems with them?
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[Misc] Companies House issue
- Thread starter pearl
- Start date
Never had a problem. The couple of queries I have had in the past were perfectly handled.
Had a lot of dealings with them, but no wrangles. What's the problem? PM me if you prefer, rather than post in public.
Pavilionaire
Well-known member
- Jul 7, 2003
- 31,262
As an accountant in public practice I have to say that Companies House are easily the best government department I have to deal with.
Weststander
Well-known member
This.
Have had many dealings with them, and they’re fantastic. They sort out or clearly explain any resolutions to issues over the phone, all WITHOUT having to go through anal security hoops.
schmunk
Why oh why oh why?
Is that like a chastity belt?
- Aug 8, 2005
- 27,217
What is the problem?
Ditto
Justice
Dangerous Idiot
So it was your fault then
Weststander
Well-known member
It was a popular ride at Brighton Pride 2018.
Justice
Dangerous Idiot
/:;(;:/:;;:/
This. Compared to HMRC who are utterly shite.
Weststander
Well-known member
HMRC have made it incredibly hard to actually speak to someone, to find the correct telephone number for your specific taxes query, often have long queue times and are obsessive with telephone security (one 'mistake' with their multi layered security levels and your out). Awful customer service.
Not to mention that when you do finally get through to someone they are often a clueless, computer says no, phone monkey. Pathetic.
The last time I had to deal with HMRC I had a case file opened by the women I spoke to. The next time I called her to get an update and provide some information, I was referred to someone else who told me she only worked part time, 2 or 3 afternoons a week. This other person then refused to help me with my case file because it would take too long to get up-to-speed.
The case in question was them trying to fine me for failing to declare that I had to make student loan repayments. I had an accountant submit my tax return at the time and she gave me a copy of the form which had been submitted, with the "student loan repayment" box clearly ticked. Apparently this had been changed through their online system at some point around a month after it was submitted. It definitely wasn't me or my accountant, but would they accept someone in HMRC had screwed up? Would they f***? I effectively had to admit it was me in order for them to defer the fine because it was a "first offence" even though: 1. It clearly wasn't. And 2. I had a large credit in my HMRC account which covered the student loan payment.
It still makes me angry 3 years later. Bunch of utter WANKPUFFINS.
Sadly this sounds extremely familiar. You are able to appeal cases like this though and when they are referred, the individual usually wins.
Can see why you wouldn't bother when they've not actually applied a penalty though. Twats.