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Can you get Satellite Internet yet instead of using telephony?



1

1066gull

Guest
For the past frew weeks our Broadband has been going down and been inconsistent, but today was the worst of the lot.

It went down last night about 10 o'clock and only came back for an hour, other than that it was down completely. We rang BT as we found it was a joke, paying £50 a month on the Broadband and Broadband Voice.

What we got in return was to wait 27 MINUTES just to speak to someone, and another 53 MINUTES saying that they are unable to do anything, because we are at the end of the line and the fault is disrupted by noise.

How f***ing stupid of BT! We got it in October, and they could of told us that this problem where the router becomes fragile to a certian amount of noise in decibles was going to affect performance. But no, they say nothing just to take our money!

We still have to pay the full price other businesses recieve, although we have an inconsistent outcome of the broadband!

It is an utter disgrace of BT, and we cannot move because it is a line problem. We also cannot go back to dial-up because it is not achievable, because this broadband is used as a business.

Right, enough moaning. Can I quickly ask, can you get satellite broadband in this part of the country? I have had it up to the neck of BT.

P.S. If I don't reply, you know why.
 




D

Deleted member 2719

Guest
BT Broad band have been a right :censored: pain in the arse.

I called them about 10times on the phone and had BT engineers and Wholesale engineers and no F*cker would take any responsibility in why i could only get broadband intermittently and once i could not get online for three days to pick up important emails.

The main problem was we live too far from the exchange, yet according to BT they said my postcode was okay to recieve it.

The biggest wind up was not getting hold of anyone or getting put through to the wrong department and worse still once i hung on to listen too a stupid message saying"we are busy now but you are moving up the que" and 50 odd mins for the F*ckers to hang up on me.

B*stards.



Eventually after consistent moaning to them they offered me £100 credit off my phone bill and said if the line didn't improve i could cancel.

They really are a badly run organisation IMO.

My blood is boiling just thinking about them again.

:censored: :censored: :censored:
 


Gwylan

Well-known member
Jul 5, 2003
31,833
Uffern
Mouldy Boots said:
BT Broad band have been a right :censored: pain in the arse...

The main problem was we live too far from the exchange, yet according to BT they said my postcode was okay to recieve it.

I had the same problem -and had to wait ages for customer service too.

Ditched them, went with NTL and have had no problems since (a lot cheaper too).
 




jevs

Well-known member
Mar 24, 2004
4,375
Preston Rock Garden
dougdeep said:
I'll be changing to Sky broadband next month hopefully. http://broadband.sky.com/flash.htm

Yep me too....i'll be going for the "max" option which is only £10 a month.....although i've been more than happy with tiscali over the past 2 years.

I'm going to transfer over to skytalk too....the telephone service. You pay £5 a month and get unlimited calls to landlines.
 
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Adriodinho said:
For the past frew weeks our Broadband has been going down and been inconsistent, but today was the worst of the lot.

It went down last night about 10 o'clock and only came back for an hour, other than that it was down completely. We rang BT as we found it was a joke, paying £50 a month on the Broadband and Broadband Voice.

What we got in return was to wait 27 MINUTES just to speak to someone, and another 53 MINUTES saying that they are unable to do anything, because we are at the end of the line and the fault is disrupted by noise.

How f***ing stupid of BT! We got it in October, and they could of told us that this problem where the router becomes fragile to a certian amount of noise in decibles was going to affect performance. But no, they say nothing just to take our money!

We still have to pay the full price other businesses recieve, although we have an inconsistent outcome of the broadband!

It is an utter disgrace of BT, and we cannot move because it is a line problem. We also cannot go back to dial-up because it is not achievable, because this broadband is used as a business.

Right, enough moaning. Can I quickly ask, can you get satellite broadband in this part of the country? I have had it up to the neck of BT.

P.S. If I don't reply, you know why.

You can get satellite broadband anywhere but as you keep moaning how skint you are, I would imagine it is a bit out of your price range :-

http://www.avonlinebroadband.co.uk/satellite_internet_services/pricing.html
 


bhaexpress

New member
Jul 7, 2003
27,627
Kent
We have ditched BT Completely now. All our phones and broadband are done by Talk Talk. I'm not that impressed with them as the only time I have had to call them it took me two hours just to get the phone answered. I like many othes here have had problems with NTL and wouldn't recommend them either. They may not go out to as far as you anyway.

As it is one family member is moving to his own flat and he's persuing Sky broadband. For a while I did have Waitrose who I did get on well with but that was just for broadband.

I take you're tried restiing your modem/router ? (Power it in and off). Also, for whatever strange reason a BT engineer told me just to unplug and reconnect the telephone cable to the modem and believe it or not that fixed the problem.

Take it as read though, BT are as bad as AOL and that is bad !
 
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Wardy

NSC's Benefits Guru
Oct 9, 2003
11,219
In front of the PC
I have used BT for ages. Only had one probelm were the connection went down for a few hours. When I called they said it was a fault that whould not be fixed for two days. They also said that I would receive a refund for the two days.

However a about 20 mins later the comnnection was back adn I still got my two day refund.
 




chez

Johnny Byrne-The Greatest
Jul 5, 2003
10,042
Wherever The Mood Takes Me
jevs said:
Yep me too....i'll be going for the "max" option which is only £10 a month.....although i've been more than happy with tiscali over the past 2 years.

I'm going to transfer over to skytalk too....the telephone service. You pay £5 a month and get unlimited calls to landlines.

I'll be doing the same although like you I am happy with my current ISP (ntl). You cant not change for something that is 6MB faster and £25 cheaper.
 








Starry

Captain Of The Crew
Oct 10, 2004
6,733
dougdeep said:
I'll be changing to Sky broadband next month hopefully. http://broadband.sky.com/flash.htm

I was looking at that, but couldn't find out what they deem as "Fair Usage" in their terms and conditions. And Paddy has 'cancelled our Sky because all the Leeds games will be on our other satellite TV next season and so don't need Sky for the two games a year they give us. But they gave us everything half price for 3 months or something. So we still have it right now.

We're with NTL 10mb for internet and have always been very happy with them.
 
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Screaming J

He'll put a spell on you
Jul 13, 2004
2,403
Exiled from the South Country
Re: Re: Can you get Satellite Internet yet instead of using telephony?

The Great Cornholio said:
You can get satellite broadband anywhere but as you keep moaning how skint you are, I would imagine it is a bit out of your price range :-

http://www.avonlinebroadband.co.uk/satellite_internet_services/pricing.html

Am I also right in thinking you can only downoad via satellite and can't send stuff via the satellite but have to use a phone line?
 






Starry said:
I was looking at that, but couldn't find out what they deem as "Fair Usage" in their terms and conditions. And Paddy has 'cancelled our Sky because all the Leeds games will be on our other satellite TV next season and so don't need Sky for the two games a year they give us. But they gave us everything half price for 3 months or something. So we still have it right now.

We're with NTL 10mb for internet and have always been very happy with them.

Obviously more than 40GB. I've hammered the newsgroups for months now and never exceeded 40GB - what the hell do you want to download? Normally the threshold for "unlimited" services is around 100GB.
 


Starry

Captain Of The Crew
Oct 10, 2004
6,733
The Great Cornholio said:
Obviously more than 40GB. I've hammered the newsgroups for months now and never exceeded 40GB - what the hell do you want to download? Normally the threshold for "unlimited" services is around 100GB.

Paddy frequently exceeds 40gb (d/l international work projects) I'm technologically stupid so have no idea what it all means but don't want to switch to something and then find that we end up paying out the wazoo or having our service limited because we're exceeded "fair usage"
 




Cian

Well-known member
Jul 16, 2003
14,262
Dublin, Ireland
Remember, Sky broadband still comes by phone lines

Satellite broadband is slow, laggy as f*** (no chance of Skype or gaming, even MSN can be hard) and EXTREMELY expensive. Two-way is the norm now, but I once had the misfortune to be reliant on old style one way. And the dishes are quite big, which might be a concern for some...
 




rool

Well-known member
Jul 10, 2003
6,031
Well I'm hoping that satelite internet is better than dial up. Our town had an installation done by Ildana. It's going to cost €150 plus vat for the instalation and €29 euro a month. Ildana have since gone bust but fastnet have taken over. Hopefully I'll be fully up and running soon.
 


Cian

Well-known member
Jul 16, 2003
14,262
Dublin, Ireland
Isn't that Not Broadband? The scheme a friend of mine uses in Mayo is 100K down, 50K up - e.g. not legally sellable as 'broadband'. At least its always on...
 


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