[Technology] Broadband provider

[Springal]

They nearly all use the Openreach including Sky,Talk Talk, BT and Zen .

It’s only the ‘last mile’ though, so service can be wildly different based on the rest of the network. Sky Superfast fibre doesn’t use Openreach. And it’s possible to use Cityfibre network instead of Openreach with Sky, TalkTalk, Zen and more

 

[Coldeanseagull]

Been with Virgin years and never had a problem, renegotiate every 18 months for a new price.

I started many, many years ago with Nynex, Cable & Wireless, Ntl and then virgin. Through the various name changes it progressively went downhill. The last two years of virgin, I was having to call them at least once a month with different issues....from wifi drop out to overheating router. One phone call resulted in the silly bint in india telling me I was using the equipment wrong! I had to argue with technical that their router was a piece of poo...even the super dooper hub 5 turbo nutter bastard
Final straw came with a price rise and a letter arriving saying I could cancel the agreement immediately. When I tried, the idiot on the other end of the phone got stroppy so I read him the riot act(and the letter) and got rid. For two weeks after, they tried to offer me faster speeds than the 200Mbs I was on, but you try to tell some one reading from a sales pitch, speed is no good without reliability.
With this full fibre, I've had no drop out from wifi whatsoever...very important for me running a smart home

Aah, that's better, rant and venting over

 

[cjd]

Please help NSC..

I am looking to leave Virgin Media as they are awful, constant issues, cannot get broadband only for some reason. Has to be home tv and broadband package, which aren’t cheap, and they make it so difficult to get rid if the tv set up on my package.

Can anyone please recommend a decent provider?

I live BN1, Withdean.

Cheers all.

Good timing to see this question here.

I'm with Virgin too and will cancel next month after the 18 month contract ends. I'm only in the UK these days for about 6-8 weeks maximum and it just isn't worth me having any of their packages. At 65.00 pounds a month will be glad to see the back of it. I nver watch their football matches and the TV channels are mostly awful.

I do need some form of Broadband though, so will view the replies with great interest.

I'm in BN43 ( Shoreham ) if anyone is offering advice

 

[Theatre of Trees]

Coming up to 20 years with Zen

 

[NorthstandRacoon]

Cheers, some helpful replies. Some bloody funny replies too. Zen sounds interesting, will check them out.

 

[A mex eyecan]

I am with no one. They are brilliant.

how much do they charge per month?

 

[Rambo]

how much do they charge per month?

£38 per month for the full 9gb fibre.

 

[sparkie]

Impossible to recommend anyone as it varies so much from house to house.

In one house for me TalkTalk were great, in another house it was repeated long phone calls to their call centre in the Philippines to fail to sort out issues.

 

[Questions]

We’ve just gone over to Sky with everything from BT including mobiles. No problems so far.

 

[Elbow750]

I'm in Lewes and Sky has been very good with exceptional reliability, which is very important with Mrs Elbow working at home. They keep putting the price up and its irritating having to phone and renegotiate every time, but I'm reluctant to change as so many horror stories of poor service out there.

 

[tedebear]

We were with Virgin on our last contract, on their full fibre package, tv, broadband and landline. It was pretty good and fast, although we did lose service every now and then for a good few hours. Wasn't that often, once every 6 months or so, but for someone who works from home (and has a teenager who games alot) it was frustrating. However it started getting very expensive, when we came off contract it was going to be about £160 a month, bonkers! So of course I rang to renegotiate, at got it down to £105. Still thought that was alot so rang a few others. We decided to change to Sky as it was considerably cheaper at £65 introduction, and supposedly the same speed, so I changed. Whilst the up time is better there are quite a few annoying things. The user interface on the tv is bonkers, and takes an age to refresh when you turn it on, the wifi drops every now and then, and I don't think its as fast even though they say it is. I did ring them about the speed and the wifi dropping, and as the router is inside my home network (Unifi) they keep telling me its off, which it isn't and want to charge me £120 for an engineer to visit...So whilst we are playing less, we are absolutely getting less and frankly I wish I'd stayed with Virgin, and everyone in the house keeps moaning at me for changing....

 

[METALMICKY]

It’s only the ‘last mile’ though, so service can be wildly different based on the rest of the network. Sky Superfast fibre doesn’t use Openreach. And it’s possible to use Cityfibre network instead of Openreach with Sky, TalkTalk, Zen and more

This must be the case in eastbourne. The whole town has been dug up for a local company called lightening fibre who have cabinets everywhere. Alternatively, you can have your full fibre from Zen, Vodaphone via a firm called City Fibre. However, no sign of full fibre from Sky and BT coverage is patchy.

 

[Springal]

This must be the case in eastbourne. The whole town has been dug up for a local company called lightening fibre who have cabinets everywhere. Alternatively, you can have your full fibre from Zen, Vodaphone via a firm called City Fibre. However, no sign of full fibre from Sky and BT coverage is patchy.

Ah yes - so Lightning Fibre have their own fibre digs in a few towns in Sussex so in their case it’s all their own, no CityFibre or Openreach

 

[Withdean11]

Have just gone to Virgin Media with the stream box (inc Sky Sports & TNT Sports) as we got a fantastic deal (£55pm). Half the price as Sky's 'best price' for renewal.

So far no problems.

 

[Mileoakman]

It’s only the ‘last mile’ though, so service can be wildly different based on the rest of the network. Sky Superfast fibre doesn’t use Openreach. And it’s possible to use Cityfibre network instead of Openreach with Sky, TalkTalk, Zen and more

I'm with Sky Superfast fibre, (900/90), and that was put in by Openreach. Sky just provided the cable from the OTR to their router.

 

[nicko31]

BT ain't the cheapest or the fastest but it hardly ever f**ks up

 

[Shropshire Seagull]

I get a frosty reception from those (greater) Manc tw@ts once I give my password as AnfieldCLx6.

Haha

Only an eejit gives out their password ....

 

[Shropshire Seagull]

Not in Sussex so mostly irrelevant.

Years ago, was BT infinity 2, then went Sky TV with EE BB. Then Virgin dug the roads up and offered super cheep cable TV & BB. 18 months later they switched to silly prices do I went to NowTV for BB (Sky subsidery) and FreeSat. Been with them 5 years and no reliability issues, price has crept up to £25 PCM but that includes anytime phone calls.

#happywiththat

 

[Weststander]

Haha

Only an eejit gives out their password ....

My real password is letmein, just between us.

 

[happypig]

Good timing to see this question here.

I'm with Virgin too and will cancel next month after the 18 month contract ends. I'm only in the UK these days for about 6-8 weeks maximum and it just isn't worth me having any of their packages. At 65.00 pounds a month will be glad to see the back of it. I nver watch their football matches and the TV channels are mostly awful.

I do need some form of Broadband though, so will view the replies with great interest.

I'm in BN43 ( Shoreham ) if anyone is offering advice

If only for 6-8 weeks have you considered getting a 5G mobile and tethering off that (assuming coverage etc) ? Several Telcos/MVNOs offer Pay as You Go unlimited.

This must be the case in eastbourne. The whole town has been dug up for a local company called lightening fibre who have cabinets everywhere. Alternatively, you can have your full fibre from Zen, Vodaphone via a firm called City Fibre. However, no sign of full fibre from Sky and BT coverage is patchy.

Ah yes - so Lightning Fibre have their own fibre digs in a few towns in Sussex so in their case it’s all their own, no CityFibre or Openreach

I've been with Lightning Fibre for 18 months. Costs me £22 for 150mb (symmetrical). It went down once due to a cabinet failure but they fixed it pretty quickly on a Sunday evening.