Leekbrookgull
Well-known member
Given £6.5m performance bonus for 2021,you couldn't make it up.
Astonishing. I don't believe there has ever been a worse train company. Our last journey with them took around 12 hours from Euston to Preston, and involved being dumped and abandoned in Rugby with a trainload of fellow sufferers at one in the morning, and a 2.5 hour taxi trip on to Preston, eventually reaching our destination at 6am. I've not forgiven them for their utter incompetence and ambivalence. Mind you, we did get our money back in the end, so at least it was a cheap journey.Given £6.5m performance bonus for 2021,you couldn't make it up.
This. I'm guessing these bonuses were written into the contract however you'd think there would have to be some sort of contingency that the levels of service have to be maintained.It’s a terrible service and they’re far worse than Virgin, but haven’t most of their big issues been in 2022? In ‘21 there were still a lot of months where you couldn’t travel.