anyone logged in to online ticketing system?

[Deleted User X18H]

ive been at my computer for 5 hours now, all i can say is thank god i had the day off, but i still havent managed to get my 2 tickets, still waiting to hear back from the club and starting to get rather f***ed off

What are you waiting to hear back? Password?

 

[Stevie Boy]

What are you wating to hear back? Password?

no, just to update my wifes account to say that shes a white member,

 

[bristolseagull]

Has anybody actually been able to get past the message:

A pre-requisite product must be purchased prior to being used to make a second purchase. Membership purchases may require approval before they may be used as a pre-requisite. You must have previously purchased the following product Gold, Blue, White or GG M'Ship. You will need to reallocate these items to another customer and update your basket.

 

[sten_super]

it will NOT go to general sale so look to book tickets with villa asap! my guess is they will be sold out by this evening,tomorrow morning at latest

I will be AMAZED if Villa sell out. None of my Villa-supporting mates reckon it will. Probably get around 30-35k in total I reckon.

 

[Billy the Fish]

Total piss take, and huge f*** up by the club, the online ticketing thing is pure shite, i can get on to it and get to 'basket' but it wont let me 'checkout', have emailed Insiders form, but heard nothing since, I really feel for the poor bloke, he must be inundated with pleas for help.....

Well so far if they've over 4000 tickets it must be working ok for most people, it looks like you're unlucky to be in the handful that it's cocked up for.

From an outside point of view most would say that that's not a bad performance considering this is it's first big test.

 

[Rowdey]

no, just to update my wifes account to say that shes a white member,

You're not alone chap.. Pauls on the case, have to have faith.

 

[Jahooli]

YESSSS!!!!!

Checkout Order Confirmation
This is to confirm £42.00 has been debited from your card. Your payment reference is ****** if you need to contact us. You will receive a confirmation email to your registered email address with the following details.

Aston Villa V BHAFC
F.A. CUP ROUND 4
23 January 2010

Kick Off: 15:00 More Tickets

Yep I had that too even read and printed the confirmation e-mail with seat number etc. but no info if they're being posted. I assume they are unless anyone can put me right.
My mate's GF paid for tickets yesterday at the shop along with white membership forms (they said they'd do all the processing ) but didn't get actual tickets, is this similar?

 

[Skaville]

I believe the problem is the registration not allowing you to enter a fan number. If I could update my details to include a fan number it would recognise me as a member and I’d have my tickets. I emailed the club about this problem with my account over a week ago but have heard nothing, so don’t hold your breath Stevie Boy

 

[Grassman]

Total piss take, and huge f*** up by the club, the online ticketing thing is pure shite, i can get on to it and get to 'basket' but it wont let me 'checkout', have emailed Insiders form, but heard nothing since, I really feel for the poor bloke, he must be inundated with pleas for help.....

Been exactly the same for me and two others that I know of.... I'm about as stressed as f*ck.

 

[bosnian]

I'm giving up with this - are you able to go into the shop with all your membership details and purchase tickets or is it a case of handing over application for tickets ?

 

[El Turi]

Yep I had that too even read and printed the confirmation e-mail with seat number etc. but no info if they're being posted. I assume they are unless anyone can put me right.
My mate's GF paid for tickets yesterday at the shop along with white membership forms (they said they'd do all the processing ) but didn't get actual tickets, is this similar?

They will be posted out.

 

[Springal]

This is really making me cringe now, we have people asking to clarify their seat numbers and where they are going to be sitting have any of these people ever been to a football match

 

[GYM]

have done.

email is correct.

Check your JUNK mail if you havn't already. Thats were mine was hiding

*edit* read all post posts before replying

 

[PHCgull]

I'm giving up with this - are you able to go into the shop with all your membership details and purchase tickets or is it a case of handing over application for tickets ?

yes - but be prepared to queue!
I went this am and have tickets in hand

 

[gruntage]

just logged onto the ticket website first time - no que. so obviously getting quieter now.

so any of you still waiting for tickets can try logging on now.

 

[simon195]

This is really making me cringe now, we have people asking to clarify their seat numbers and where they are going to be sitting have any of these people ever been to a football match

i have to agree, who cares where the f*** anyone else is sitting, i couldnt give a toss if they are sitting on the roof!!!

 

[porkypie]

Anywhere!

 

[Billy the Fish]

I believe the problem is the registration not allowing you to enter a fan number. If I could update my details to include a fan number it would recognise me as a member and I’d have my tickets. I emailed the club about this problem with my account over a week ago but have heard nothing, so don’t hold your breath Stevie Boy

If you already had a fan number then you didn't need to register again, in fact when I tried it for a mate it wouldn't let you, you got an error saying your details were already on the system. Have you tried logging in with your fan number and postcode as the password?

 

[porkypie]

just logged onto the ticket website first time - no que. so obviously getting quieter now.

so any of you still waiting for tickets can try logging on now.

I fancy you got lucky!

 

[kennyb]

just logged in got to main page then it wasnt showing any away matches or cup games grrrr