Got something to say or just want fewer pesky ads? Join us... 😊

Register Log in

[Help] Broadband / TV package



T

The Optimist

Well-known member
NSC Patron
Apr 6, 2008
3,053
Lewisham
Looking for any advice on the best options for getting a broadband / TV package.

Currently with BT and get broadband, TNT sport and Sky Sport (through a Now TV package) and my current contract runs out soon.

I don’t need a phone line, I want broadband that will support working from home including Teams meetings (no one else is normally using the internet when I’m working) and I want the football channels (TNT and Sky Sports).

Any advice on the best offers to get the above?

Thanks in advance
 




atfc village

atfc village

Well-known member
Mar 28, 2013
5,132
Lower Bourne .Farnham
EE/BT avoid it's cheap for a reason ,left Sky in 14 August we were paying £150 a month worst thing we did . Got a deal with BT/EE for £74 a month first 3 months for £34. 14 days in live tv crashed ,3 visits and 42 days later the fault was fixed . Everything was fine until the day of the First New Zealand v England Test and the internet went down thus rendering the whole system useless ,i wanted the tests that's why we went with them. Phoned them up and told it would be 14 days to send an engineer out to look at it [not a definate fix] enough was enough we binned them sent letters to OFCOM and told them this as they demanded a £500 contract break ,their small print stated if a fault wasn't fixed in 28days you could walk away . We sadly had to go back to Sky but we got a full package bar TNT Sports for £60 a month . This is my experience i know people in the trade who say nothing good about EE/BT
 


M

Mr deez

Masterchef
Jan 13, 2005
3,558
That's so weird, I've had BT for maybe 7 years across 2 properties and I'll never once had my internet drop. Once I wasn't getting full speed and had to restart the router, that's about it. I also don't think they are especially cheap!

This is the problem with getting advice on the internet - every company has it's knockers.

In my experience from work - it seems that literally every time someone tells me their internet is down, it's Virgin.
 


atfc village

atfc village

Well-known member
Mar 28, 2013
5,132
Lower Bourne .Farnham
Mr deez said:
That's so weird, I've had BT for maybe 7 years across 2 properties and I'll never once had my internet drop. Once I wasn't getting full speed and had to restart the router, that's about it. I also don't think they are especially cheap!

This is the problem with getting advice on the internet - every company has it's knockers.

In my experience from work - it seems that literally every time someone tells me their internet is down, it's Virgin.
Click to expand...
Totally agree with you ,just my experience . First engineer came out and went to the broadband ,i said broadband wasn't the problem its the TV . His reply was im not involved in the TV set up . Anyway he went to the Junction box and came back an hour later telling us our broadband was now full speed,then he added strangly you were connected to someone else's Broadband . We then waited 3 weeks for a specialist team to come out and they couldnt fix the problem . The problem was finally solved when they told us there wasn't enough power coming from their end to power live TV . They were just a shambles for the 120 days we were with them it properly worked for 42 ,totally unacceptable.
 






Eeyore

Eeyore

Colonel Hee-Haw of Queen's Park
NSC Patron
Apr 5, 2014
27,330
The Optimist said:
Looking for any advice on the best options for getting a broadband / TV package.

Currently with BT and get broadband, TNT sport and Sky Sport (through a Now TV package) and my current contract runs out soon.

I don’t need a phone line, I want broadband that will support working from home including Teams meetings (no one else is normally using the internet when I’m working) and I want the football channels (TNT and Sky Sports).

Any advice on the best offers to get the above?

Thanks in advance
Click to expand...
I'm currently paying £49 a month for Virgin Broadband with basic TV package and Sky and TNT Sports.

Quite how it is that cheap I don't know. But Virgin does seem to be the best option (if you don't mind the appalling customer service). But thankfully that has rarely been an issue.
 


happypig

happypig

Staring at the rude boys
May 23, 2009
8,385
Eastbourne
The Optimist said:
Looking for any advice on the best options for getting a broadband / TV package.

Currently with BT and get broadband, TNT sport and Sky Sport (through a Now TV package) and my current contract runs out soon.

I don’t need a phone line, I want broadband that will support working from home including Teams meetings (no one else is normally using the internet when I’m working) and I want the football channels (TNT and Sky Sports).

Any advice on the best offers to get the above?

Thanks in advance
Click to expand...

All SPs who use Openreach are, to a greater or lesser degree, a bit shit. That's because:
1. OR charge them if they go out on a fault and it's not proven to be an OR fault.
2. If OR miss a target, they de-prioritise the job in order to hit the targets on other jobs. Meaning the customer is left hanging....

If you can, look at Alt-nets who have provided their own infrastructure and fibre (I'm with Lightning Fibre in Eastbourne) but you might find City Fibre are in your area.

As for the WFH stuff, you don't need oodles of bandwidth but I would advise using a router that enables Quality of Service prioritisation. A lot of ISP routers are shite and investing £100ish on a decent one is a good investment.
 


T

The Optimist

Well-known member
NSC Patron
Apr 6, 2008
3,053
Lewisham
happypig said:
All SPs who use Openreach are, to a greater or lesser degree, a bit shit. That's because:
1. OR charge them if they go out on a fault and it's not proven to be an OR fault.
2. If OR miss a target, they de-prioritise the job in order to hit the targets on other jobs. Meaning the customer is left hanging....

If you can, look at Alt-nets who have provided their own infrastructure and fibre (I'm with Lightning Fibre in Eastbourne) but you might find City Fibre are in your area.

As for the WFH stuff, you don't need oodles of bandwidth but I would advise using a router that enables Quality of Service prioritisation. A lot of ISP routers are shite and investing £100ish on a decent one is a good investment.
Click to expand...
Hyperoptic are always advertising in my building (block of flats) - I’ll look into them. The issue seems to be paying for TNT and Sky Sports as standalone packages seems to be expensive.

On the BT thing, I’ve been with them for years and had no issues with service.
 




Nobby Cybergoat

Nobby Cybergoat

Well-known member
Jul 19, 2021
9,326
Virgin customer service is awful, but the reliability has been fine.

The sports packages aren't cheap. I'm paying an extra £28 for TNT who don't have that much sport. In fact, they sometimes show fishing. Somehow I'm paying nearly 100 quid a month in total.

I don't think there's a better or worse provider. Its who can you most tolerate being mugged off by
 


M

Mr deez

Masterchef
Jan 13, 2005
3,558
Mr deez said:
That's so weird, I've had BT for maybe 7 years across 2 properties and I'll never once had my internet drop. Once I wasn't getting full speed and had to restart the router, that's about it. I also don't think they are especially cheap!

This is the problem with getting advice on the internet - every company has it's knockers.

In my experience from work - it seems that literally every time someone tells me their internet is down, it's Virgin.
Click to expand...
As if to prove my point...

www.techradar.com

Virgin Media is down – here's everything we know about the outage

Virgin Media is down leaving thousands without internet access
www.techradar.com www.techradar.com
 




You must log in or register to reply here.
Albion and Premier League latest from Sky Sports

Share this page


Top
Link Here