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[Albion] Ipswich ticket



Ludensian Gull

Ludensian Gull

Well-known member
Apr 18, 2009
4,008
Mistley Essex
Can anyone help with who to contact regarding ticket that hasn't arrived ? Tried ringing usual numbers but all seem to be down, emailed but said could be 5 days to respond ! Any other ides please
 
















Ludensian Gull

Ludensian Gull

Well-known member
Apr 18, 2009
4,008
Mistley Essex
Incredible that a club this size is not taking calls for supporter services
 
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dwayne

dwayne

Well-known member
Jul 5, 2003
16,459
London
Yep I have exactly the same problem!! And I never received an email to say that I had to pick up at ground

Pretty useless. Especially with a game tomorrow.

Let me know how you get on. I've emailed them as well.
 




dwayne

dwayne

Well-known member
Jul 5, 2003
16,459
London
@Ludensian Gull got through via webchat. Said wait until tomorrow post has arrived if not there tell them.

Looks like the phone lines go on an hour break between 12-1pm
 


Ludensian Gull

Ludensian Gull

Well-known member
Apr 18, 2009
4,008
Mistley Essex
dwayne said:
@Ludensian Gull got through via webchat. Said wait until tomorrow post has arrived if not there tell them.

Looks like the phone lines go on an hour break between 12-1pm
Click to expand...
Just managed to get through, phones open until 3 . They're going to send duplicate to ipswich for collection. Chap wanted me to wait till tomorrow's post had been ,but told him to send them direct and I'll collect. Good luck with yours.
 


Ludensian Gull

Ludensian Gull

Well-known member
Apr 18, 2009
4,008
Mistley Essex
After spending an afternoon trying to contact someone at the club and eventually getting somewhere through emails the bloody things have just this minute turned up ! Post marked with yesterday's date,why leave it so late ..Anyhow they're here now.
 




T

tomfitzz

Member
Sep 26, 2022
29
Ludensian Gull said:
After spending an afternoon trying to contact someone at the club and eventually getting somewhere through emails the bloody things have just this minute turned up ! Post marked with yesterday's date,why leave it so late ..Anyhow they're here now.
Click to expand...
If they've sent replacements for pick up then every chance your ones that have just arrived will be cancelled.
 


E

essbee1

Well-known member
Jun 25, 2014
4,922
dwayne said:
Yep I have exactly the same problem!! And I never received an email to say that I had to pick up at ground

Pretty useless. Especially with a game tomorrow.

Let me know how you get on. I've emailed them as well.
Click to expand...
Same for me at Fulham. Bloody annoying.
 


kevo

kevo

Well-known member
Mar 8, 2008
9,970
I have emailed supporter services on match days before (even at weekends - I once didn't realise until I was on the train that I'd left my ticket at home) and they've sorted out collection at the ground. So I wouldn't worry too much.
 




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