[TV] Virgin Media & Netflix

F

FloatLeft

Well-known member

Jun 12, 2012

1,644

• Wednesday at 9:17 AM

• #1

Hoping to tap the vast reservoir of knowledge that is NSC…

At my aunt’s house for New Year and she is not the most tech literate. So she asked me for help and I am stumped…

She migrated her Netflix account to Virgin Media and whilst she can watch Netflix via her TIVO box she can no longer log into a separate Netflix app on another TV using her usual account details.

I wondered whether once migrated to the virgin media version of the Netflix account you were then restricted to only watching via the TIVO box.

Any help greatly appreciated and Happy New Year!!!

 

M

maidstoneseagull

Active member

Jul 21, 2004

464

Maidstone

• Wednesday at 9:24 AM

• #2

No, not had this issue. They only slight difference is I'm on 360 now not TiVo. But that shouldn't make a difference.

 

M

maidstoneseagull

Active member

Jul 21, 2004

464

Maidstone

• Wednesday at 9:26 AM

• #3

TiVo with Netflix

Hi All, I used to have netflix via the family share scheme via either my smart tv or my TiVo box, the best choice was the smart tv access as using it on the TiVo box it seemed very slow, is this normal as I wouldn’t want to sign up via Virgin if this is so.

community.virginmedia.com

 

E

essbee1

Well-known member

Jun 25, 2014

4,869

• Wednesday at 9:31 AM

• #4

Shouldn't be an issue I don't think.

 

happypig

Staring at the rude boys

May 23, 2009

8,245

Eastbourne

• Wednesday at 9:33 AM

• #5

I'd suggest deleting the app on the offending TV, changing her password, re-installing it and logging back in.

 

Seaview Seagull

Well-known member

NSC Patron

Mar 1, 2021

582

• Wednesday at 9:35 AM

• #6

Certainly not an issue for us. If you use the family option in Virgin which is a no cost option as far as y remember you can have Netflix on other devices. All you need is the Netflix account password.

 

F

FloatLeft

Well-known member

Jun 12, 2012

1,644

• Wednesday at 9:56 AM

• Thread starter
• #7

Thank you all for the replies.

When she logs in using a separate Netflix app (or the Netflix website), it basically infers that she has no subscription and asks her to choose a ‘plan’.

 

Dave the OAP

Well-known member

Jul 5, 2003

46,853

at home

• Wednesday at 11:08 AM

• #8

FloatLeft said:

Thank you all for the replies.

When she logs in using a separate Netflix app (or the Netflix website), it basically infers that she has no subscription and asks her to choose a ‘plan’.

Click to expand...

I had that with a “ free “ version of discovery+ and paramount + on sky where I try to add my free subscription ( for getting fibre broadband) and it won’t let me past the “ choose a plan”

 

Tom Hark Preston Park

Will Post For Cash

Jul 6, 2003

72,819

• Wednesday at 11:20 AM

• #9

FloatLeft said:

Thank you all for the replies.

When she logs in using a separate Netflix app (or the Netflix website), it basically infers that she has no subscription and asks her to choose a ‘plan’.

Click to expand...

I had something similar about six months ago. Turns out some toerag had hacked my Netflix account and replaced my email / login with theirs. So I was still paying for but couldn't access Netflix. So... check if there's an email address you don't recognise in your account details. If there is, make a note of it and Netflix chat human should be able to reset it for you

 

AmexRuislip

Retired Spy 🕵️‍♂️

Feb 2, 2014

35,032

Ruislip

• Wednesday at 11:21 AM

• #10

FloatLeft said:

Hoping to tap the vast reservoir of knowledge that is NSC…

At my aunt’s house for New Year and she is not the most tech literate. So she asked me for help and I am stumped…

She migrated her Netflix account to Virgin Media and whilst she can watch Netflix via her TIVO box she can no longer log into a separate Netflix app on another TV using her usual account details.

I wondered whether once migrated to the virgin media version of the Netflix account you were then restricted to only watching via the TIVO box.

Any help greatly appreciated and Happy New Year!!!

Click to expand...

Not sure it's of any help.
We have Netflix through EE TV, paying the basic subscription. So if I tried to login to Netflix elsewhere, it won't let me do so.

 

LamieRobertson

Not awoke

Feb 3, 2008

48,869

SHOREHAM BY SEA

• Wednesday at 11:36 AM

• #11

With VM and Netflix is part of the package ..no issue using the app on say my iPad …..are you using different login details to the one used previously on the other tv?

 

Eeyore

Colonel Hee-Haw of Queen's Park

NSC Patron

Apr 5, 2014

26,467

• Yesterday at 4:16 PM

• #12

I don't know if they have made an error, but Virgin Media have offered me the chance to renew my contract for £48.75 a month

Broadband
Basic TV package
Sports channels including TNT and Sky

Err, yes please. Done