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[Albion] Ticket Office help required



C

Charles 'Charley' Charles

Well-known member
NSC Patron
Oct 8, 2005
3,583
The Mile Of Oaks
Ok so for past couple of weeks, when I've tried loggin into the Ticket Office on Chrome it's saying it suspects me of being a robot and denying me entry, after 2 refeshes it has then let me in as usual. This morning it has now told me I'm a robot and I've been denyed entry and blocked. Has anyone else has this issue?

When I use the app it let's me log on with no problems, although the app isn't the greatest and I try to avoid, I also have the same result with Edge, again I try to avoid.
 




thedonkeycentrehalf

thedonkeycentrehalf

Moved back to wear the gloves (again)
Jul 7, 2003
9,411
Charles 'Charley' Charles said:
Ok so for past couple of weeks, when I've tried loggin into the Ticket Office on Chrome it's saying it suspects me of being a robot and denying me entry, after 2 refeshes it has then let me in as usual. This morning it has now told me I'm a robot and I've been denyed entry and blocked. Has anyone else has this issue?

When I use the app it let's me log on with no problems, although the app isn't the greatest and I try to avoid, I also have the same result with Edge, again I try to avoid.
Click to expand...
Are you running a VPN? I have found that sometimes ticket sites seem to have issues when I try to access with a VPN switched on
 


Is it PotG?

Is it PotG?

Thrifty non-licker
Feb 20, 2017
25,736
Sussex by the Sea
Charles 'Charley' Charles said:
Ok so for past couple of weeks, when I've tried loggin into the Ticket Office on Chrome it's saying it suspects me of being a robot and denying me entry, after 2 refeshes it has then let me in as usual. This morning it has now told me I'm a robot and I've been denyed entry and blocked. Has anyone else has this issue?

When I use the app it let's me log on with no problems, although the app isn't the greatest and I try to avoid, I also have the same result with Edge, again I try to avoid.
Click to expand...
Have you cleared your cache/cookies?
 




D

Dave the hatosaurus

Well-known member
Aug 22, 2021
1,485
worthing
Charles 'Charley' Charles said:
Ok so for past couple of weeks, when I've tried loggin into the Ticket Office on Chrome it's saying it suspects me of being a robot and denying me entry, after 2 refeshes it has then let me in as usual. This morning it has now told me I'm a robot and I've been denyed entry and blocked. Has anyone else has this issue?

When I use the app it let's me log on with no problems, although the app isn't the greatest and I try to avoid, I also have the same result with Edge, again I try to avoid.
Click to expand...
Is it the "capcha" device which is causing it? i find no problem with the different pictures or the code you have to enter but the sliding puzzle piece gets me every time. I do not know whether i should be doing it slowly and carefully or as quick as i can?
If that comes up now i just hit the x in the top right hand corner and try again later rather than risk being locked out for some time.
 




C

Charles 'Charley' Charles

Well-known member
NSC Patron
Oct 8, 2005
3,583
The Mile Of Oaks
Is it PotG? said:
Have you cleared your cache/cookies?
Click to expand...
Yes tried that, no joy.
Dave the hatosaurus said:
Is it the "capcha" device which is causing it? i find no problem with the different pictures or the code you have to enter but the sliding puzzle piece gets me every time. I do not know whether i should be doing it slowly and carefully or as quick as i can?
If that comes up now i just hit the x in the top right hand corner and try again later rather than risk being locked out for some time.
Click to expand...
Wont even let me get to a "capcha" device.

I have managed to get it back to the double refersh lets me in.
 


Bozza

Bozza

You can change this
Helpful Moderator
Jul 4, 2003
57,504
Back in Sussex
I've had this, as have others, on ticket sales days where I've been refreshing the site, hoping to see some ticket availability come up as tickets drop out of others' baskets.

It did clear after an hour or two, and I've not had it since.

It feels like the ticketing system is quite aggressive in trying to catch bots and the like, and that triggers false positives.
 


C

Charles 'Charley' Charles

Well-known member
NSC Patron
Oct 8, 2005
3,583
The Mile Of Oaks
Bozza said:
I've had this, as have others, on ticket sales days where I've been refreshing the site, hoping to see some ticket availability come up as tickets drop out of others' baskets.

It did clear after an hour or two, and I've not had it since.

It feels like the ticketing system is quite aggressive in trying to catch bots and the like, and that triggers false positives.
Click to expand...
That might well be it, have been pruchasing tickets on multiple days, for multiple tiers so could be as you say where I've been chaking avalibilty etc.
 




Gazwag

Gazwag

5 millionth post poster
Mar 4, 2004
30,809
Bexhill-on-Sea
I have posted before that I haven't been able to access the ticket site from my work laptop since August because I moved the puzzle piece too quickly. The club took my details with via the webchat and by email but still cannot get in

Just checked and still get

You have been blocked.
Why? Something about the behaviour of the browser has caught our attention.
There are various possible explanations for this:
  • You are browsing and clicking at a speed much faster than expected of a human being.
  • Something is preventing JavaScript from working on your computer.
  • There is a robot on the same network IP as you.
 


C

Charles 'Charley' Charles

Well-known member
NSC Patron
Oct 8, 2005
3,583
The Mile Of Oaks
Gazwag said:
I have posted before that I haven't been able to access the ticket site from my work laptop since August because I moved the puzzle piece too quickly. The club took my details with via the webchat and by email but still cannot get in

Just checked and still get

You have been blocked.
Why? Something about the behaviour of the browser has caught our attention.
There are various possible explanations for this:
  • You are browsing and clicking at a speed much faster than expected of a human being.
  • Something is preventing JavaScript from working on your computer.
  • There is a robot on the same network IP as you.
Click to expand...
Yep this is exactly what I was/am getting. Wouldn't let me in at all this morning, then after about 10.15am (as @Bozza suggested), or after I'd cleared cookies etc it reverted back to having to refresh the page twice. Very weird, and frustrating.
 


dazzer6666

dazzer6666

Well-known member
NSC Patron
Mar 27, 2013
56,034
Burgess Hill
Gazwag said:
I have posted before that I haven't been able to access the ticket site from my work laptop since August because I moved the puzzle piece too quickly. The club took my details with via the webchat and by email but still cannot get in

Just checked and still get

You have been blocked.
Why? Something about the behaviour of the browser has caught our attention.
There are various possible explanations for this:
  • You are browsing and clicking at a speed much faster than expected of a human being.
  • Something is preventing JavaScript from working on your computer.
  • There is a robot on the same network IP as you.
Click to expand...
Quite possibly it's JavaScript being disabled on a work PC ?
 






Herr Tubthumper

Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
63,025
The Fatherland
Last edited:


BNthree

BNthree

Plastic JCL
Sep 14, 2016
11,504
WeHo
Today I got the screen where you have to slide to move the puzzle piece into place but never had that before. No VPN and nothing different from the 100s of other times I've been on the ticketing site.
 




Albion my Albion

Albion my Albion

Well-known member
NSC Patron
Feb 6, 2016
19,922
Indiana, USA
Charles 'Charley' Charles said:
Ok so for past couple of weeks, when I've tried loggin into the Ticket Office on Chrome it's saying it suspects me of being a robot and denying me entry, after 2 refeshes it has then let me in as usual. This morning it has now told me I'm a robot and I've been denyed entry and blocked. Has anyone else has this issue?

When I use the app it let's me log on with no problems, although the app isn't the greatest and I try to avoid, I also have the same result with Edge, again I try to avoid.
Click to expand...

An obvious robot response. Don't reply.
 


D

Dave the hatosaurus

Well-known member
Aug 22, 2021
1,485
worthing
BNthree said:
Today I got the screen where you have to slide to move the puzzle piece into place but never had that before. No VPN and nothing different from the 100s of other times I've been on the ticketing site.
Click to expand...
How did you get on with it ? Successfully completed or not? i cannot get it at all.
 


Albion my Albion

Albion my Albion

Well-known member
NSC Patron
Feb 6, 2016
19,922
Indiana, USA


Weststander

Weststander

Well-known member
NSC Patron
Aug 25, 2011
69,868
Withdean area
Charles 'Charley' Charles said:
Ok so for past couple of weeks, when I've tried loggin into the Ticket Office on Chrome it's saying it suspects me of being a robot and denying me entry, after 2 refeshes it has then let me in as usual. This morning it has now told me I'm a robot and I've been denyed entry and blocked. Has anyone else has this issue?

When I use the app it let's me log on with no problems, although the app isn't the greatest and I try to avoid, I also have the same result with Edge, again I try to avoid.
Click to expand...

Are the club being robotist?

IMG_2024-12-12-163515.png
 








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