[Albion] Match ticket on Iphone

Flounce

Well-known member

NSC Patron

Nov 15, 2006

4,656

• Nov 28, 2024

• #1

My Albion ticket has completely disappeared off my iphone from my wallet

Anyone else had this just happen?

Flashed up that it had been replaced by a Dec 22 ticket for an Arsenal game which is now showing as an expired pass

How do I reinstall the ticket to my phone, anyone know?

 

Guinness Boy

Tofu eating wokerati

Helpful Moderator

NSC Patron

Jul 23, 2003

37,670

Up and Coming Sunny Portslade

• Nov 28, 2024

• #2

Mine is still showing the Man City game!

I'm not sure if they've run the updates yet?

 

C

Common as Mook

Not Posh as Fook

Jul 26, 2004

5,643

• Nov 28, 2024

• #3

Switch automatic updates off and then on again, that usually solves it

 

Joey Jo Jo Jr. Shabadoo

I believe in Joe Hendry

Oct 4, 2003

12,218

• Nov 28, 2024

• #4

Scroll down to the bottom of your wallet and there should be a link for expired passes. Click on this and it should bring up all old tickets, somewhere amongst them is likely to be your season ticket. If you select it there should then be an option to unhide it.

Once it’s back in your wallet click on three dots in the right hand corner, select pass details and then drag down from the top of the screen to force and update.

If it’s not in your expired passes login to your account on the ticketing website. Once logged in click on your name and then season tickets and you should be able to download from there. If it won’t let you download it then supporter services can help over the phone.

 

Guinness Boy

Tofu eating wokerati

Helpful Moderator

NSC Patron

Jul 23, 2003

37,670

Up and Coming Sunny Portslade

• Nov 28, 2024

• #5

Joey Jo Jo Jr. Shabadoo said:

Scroll down to the bottom of your wallet and there should be a link for expired passes. Click on this and it should bring up all old tickets, somewhere amongst them is likely to be your season ticket. If you select it there should then be an option to unhide it.

Once it’s back in your wallet click on three dots in the right hand corner, select pass details and then drag down from the top of the screen to force and update.

If it’s not in your expired passes login to your account on the ticketing website. Once logged in click on your name and then season tickets and you should be able to download from there. If it won’t let you download it then supporter services can help over the phone.

Click to expand...

Thanks. Didn't have the same issue as @Flounce but I'd forgotten how to manually refresh the ticket. Mine's now showing the Stains game.

 

Joey Jo Jo Jr. Shabadoo

I believe in Joe Hendry

Oct 4, 2003

12,218

• Nov 28, 2024

• #6

Guinness Boy said:

Thanks. Didn't have the same issue as @Flounce but I'd forgotten how to manually refresh the ticket. Mine's now showing the Stains game.

Click to expand...

No problem.

PBOBE if you are reading I’m available to write how to guides at a very reasonable rate.

 

Flounce

Well-known member

NSC Patron

Nov 15, 2006

4,656

• Nov 28, 2024

• Thread starter
• #7

Thanks all, updated and all OK now, how I got an Arsenal ticket for 31 Dec 22 is just plain bizarre though!