[Food] Fav Supermarket home delivery

Paulie Gualtieri · Sep 9, 2024

We pay Tesco £7 a month for our delivery saver plan and rarely have issues.

We have provisional baskets booked 4 weeks in advance which we can amend or update up until 11:45pm the day before.

This also allows you to lock in prices at the time of booking rather than delivery, which is significant for some items

I’ve switched off all alternatives in the app and most weeks get everything we’ve asked for (as ordered quite a while in advance) or miss a few minor items that can get in my local Tesco express if needed. Any serious dinner / bbq etc I’ll use our local butchers

Can’t think of anything worse than going to a supermarket in peak times at the weekend, it’s busy enough as it is, but imagine bumping into ****s you went to school with and all the avoidable charade and you will meet up for a drink “soon” f*** that.

North of Robertsbridge · Sep 9, 2024

Ocado choice and availability are not as good since they moved supplier to M&S. What I will say for Ocado is that they didn't miss a delivery during Covid lockdown, their logistics are pretty resilient, which is a reason we've stayed with them

dazzer6666 · Sep 9, 2024

Guinness Boy said:
Almost exactly the same here. Meat from butchers (Wickies), fish from. er, Fish and very often get veg or spices from Teba. Once a week delivery from Tesco because the Doris pays the subscription for non-foods. bulky items, cupboard staples such as ketchup, mayo etc, diary, wine and used to get dog food before he moved to a raw diet.

…..plus I do enjoy browsing the wine special offers……clubcard-discounted wines when it’s 25% off for 6+ results in some great bargains :smile:

Tom Bombadil · Sep 9, 2024

BevBHA said:
Ok boomer

Oh what a witty retort.

Shall I explain to you how it works? Item is picked at 4 am for your 12am delivery. Van leaves supermarket at 7.30 am. Oh no you're missing an item so you go to the supermarket and lo and behold at 1.30 pm there it is. Only the pallet with that on was delivered at 10am and put out on the shop floor at midday.
Of course pickers do a bad job sometimes, but hey , if you're trying to force minimum wage teenagers to constantly up their picking rates because you're understaffed then hey what do you expect

Wilka · Sep 9, 2024

Ocado for me.

It's externally rare anything is substituted and if they do they give you something bigger or better normally for the same price.

They don't give you stuff about to go off like the normal supermarkets and price wise they match or better tesco and give you the difference back.

Very reliable and better value than most people think.

dazzer6666 · Sep 9, 2024

Wilka said:
Ocado for me.

It's externally rare anything is substituted and if they do they give you something bigger or better normally for the same price.

They don't give you stuff about to go off like the normal supermarkets and price wise they match or better tesco and give you the difference back.

Very reliable and better value than most people think.

Had no experience of Tesco delivering stuff that’s close to sell/use-by dates tbf. Always similar to what I could get if I braved the shuffling masses of pensioners pushing their trollies sideways and stopping for chats blocking the aisles, screaming kids, people who can’t wait until they’ve paid for stuff before they start eating it and the high likelihood someone will put a dent or a scratch in my car

BevBHA · Sep 9, 2024

Tom Bombadil said:
Oh what a witty retort.

Shall I explain to you how it works? Item is picked at 4 am for your 12am delivery. Van leaves supermarket at 7.30 am. Oh no you're missing an item so you go to the supermarket and lo and behold at 1.30 pm there it is. Only the pallet with that on was delivered at 10am and put out on the shop floor at midday.
Of course pickers do a bad job sometimes, but hey , if you're trying to force minimum wage teenagers to constantly up their picking rates because you're understaffed then hey what do you expect

You missed out the part where supermarkets with home delivery operations have a night team and delivery is worked by the time the pickers are in

First day staff usually start 6 or 7am on fresh to replen. Home shopping also have specific people replenishing off sales.

As above, people are saying say 5 items missing in their delivery. If that’s a 100 item shop that’s 5% off sales. If you think supermarkets are targeting a 95% availability you’re nuts. Tesco extra’s sit on around 20,000 items in store. No way there’s 1000 items off sale at one time. Not a chance. My availability target is >99%. The pickers are the biggest issue, by a mile.

Tom Bombadil · Sep 9, 2024

BevBHA said:
You missed out the part where supermarkets with home delivery operations have a night team and delivery is worked by the time the pickers are in

Delivery is worked by the time pickers are in. What does this mean in English please? Any hoo, 4am do you think that might be considered part of the night shift and therefore I might actually have taken that into account?

dazzer6666 · Sep 9, 2024

BevBHA said:
You missed out the part where supermarkets with home delivery operations have a night team and delivery is worked by the time the pickers are in

First day staff usually start 6 or 7am on fresh to replen. Home shopping also have specific people replenishing off sales.

As above, people are saying say 5 items missing in their delivery. If that’s a 100 item shop that’s 5% off sales. If you think supermarkets are targeting a 95% availability you’re nuts. Tesco extra’s sit on around 20,000 items in store. No way there’s 1000 items off sale at one time. Not a chance. My availability target is >99%. The pickers are the biggest issue, by a mile.

Can’t recall more than one or two items max being missing/subbed in the last few years of almost weekly deliveries. Rare to get even one item subbed these days.

Mate who used to do the picking (during the night) said the only issue was sometimes the section they wanted something from was being replenished and they couldn’t get to it because of the pallets/staff and occasionally ‘couldn’t be arsed’ to go back a bit later to complete it…….

Easy 10 · Sep 9, 2024

By doing home delivery of course, you are also missing out on the random TREASURES bequeathed upon the hallowed yellow-labeled 'reduced' shelf.

I will routinely use my trolley to form my own makeshift barrier to ward off other shoppers, whilst I peruse the almost out-of-date pork chops, seasoned chicken skewers, potato salad, and breaded haddock fillets. Sometimes you can save up to 86p.

I mean, come on.

studio150 · Sep 9, 2024

Never done home delivery on groceries, and doubt I ever will.

Having seen the pickers in operation, it's just take the first item off the shelf, with no consideration for best before date, etc.

I much prefer checking the dates on items, checking the fruit and veg (I don't want over-ripe bananas, etc), checking offers on the products I want, and whether there are offers on items that I usually buy, but aren't on my list this shop (tea, washing liquids, etc).

Plus the benefit of no substitutes, if not stock I can rearrange my requirements as required.

Cheeky Monkey · Sep 9, 2024

Paulie Gualtieri said:
Can't think of anything worse than going to a supermarket in peak times at the weekend, it’s busy enough as it is, but imagine bumping into ****s you went to school with and all the avoidable charade and you will meet up for a drink “soon” f*** that.

Benefit of working shifts is hitting the supermarket on a weekday in the daytime...as long as it's not pension day. In store you also see all the yellow label discounted stuff that's actually good for ages.

Paulie Gualtieri · Sep 9, 2024

Cheeky Monkey said:
Benefit of working shifts is hitting the supermarket on a weekday in the daytime...as long as it's not pension day. In store you also see all the yellow label discounted stuff that's actually good for ages.

That’s true, I imagine it goes with out issue in the day but I have heard of “regulars” who hang around the discount shelves at the set time it comes out at night and apparently it’s carnage, similar to a Boxing Day shoe sale in Next!

Cheeky Monkey · Sep 9, 2024

Paulie Gualtieri said:
That’s true, I imagine it goes with out issue in the day but I have heard of “regulars” who hang around the discount shelves at the set time it comes out at night and apparently it’s carnage, similar to a Boxing Day shoe sale in Next!

There's an older guy in Seaford who hits both Sainsbury's and Morrisons in the evenings exactly when they reduce their stuff who is known in-store as 'The Magpie.' Looks a bit like Greengrass from TV show Heartbeat, dresses like a tramp, but is supposedly very wealthy.

Happy Exile · Sep 9, 2024

I don't use home delivery (I would, but my wife doesn't want to!) but during very heavy snow a few years ago I watched a Tesco, then an Asda home delivery truck turn around rather than try and get through our road which at that point had only had foot traffic along it. An Ocado delivery truck then turned up and the driver got out and cleared the road and drove forward in 2 or 3 metre chunks at a time using an empty delivery crate - after a while a few of us went to help with shovels - and eventually he could get through. So if I was using anyone, I'd use Ocado just because if he's anything to go by they are unstoppable.

carlzeiss · Sep 9, 2024

The Clamp said:
I like to go out and shop.

I am not fond of the way the world is turning, people sitting at home clicking and having things turn up.

I appreciate the convenience aspect, especially for busy people but it’s not for me.

I like to walk and talk and select food myself.

One thing at least that we have in common

jordanseagull · Sep 9, 2024

studio150 said:
Never done home delivery on groceries, and doubt I ever will.

Having seen the pickers in operation, it's just take the first item off the shelf, with no consideration for best before date, etc.

I much prefer checking the dates on items, checking the fruit and veg (I don't want over-ripe bananas, etc), checking offers on the products I want, and whether there are offers on items that I usually buy, but aren't on my list this shop (tea, washing liquids, etc).

Plus the benefit of no substitutes, if not stock I can rearrange my requirements as required.

All fair enough, but you can always refuse the substitutes/refuse something if you're not happy with the sell-by. Personally been happy with Sainsburys over the past year, only occasionally do I have to pop to the Local and get something they couldn't fulfil. Most of the time, any substitutes are of a higher value (and a voucher applied to my account to make up for the difference for the next shop).

WATFORD zero · Sep 9, 2024

Easy 10 said:
By doing home delivery of course, you are also missing out on the random TREASURES bequeathed upon the hallowed yellow-labeled 'reduced' shelf.

I will routinely use my trolley to form my own makeshift barrier to ward off other shoppers, whilst I peruse the almost out-of-date pork chops, seasoned chicken skewers, potato salad, and breaded haddock fillets. Sometimes you can save up to 86p.

I mean, come on.

My kids say that you haven't seen a proper bundle if you haven't been in a University supermarket reduced section the week before the grants get paid :wink:

BN9 BHA · Sep 9, 2024

We have been having shopping delivered by Tesco for several years, very happy with them, their drivers are always helpful and friendly.
Used to use Sainsbury’s until they left us down with a delivery 2 days in a row with various excuses. Most weeks there would be various substitutions.

Worried Man Blues · Sep 9, 2024

We get Tescos and Waitrose deliveries, Tescos a godsend during Covid. Some subs no real problem too many other things to worry about!!

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[Food] Fav Supermarket home delivery

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