When you renew your season ticket online do you get an email confirmation?

[Giraffe]

I tried earlier tonight and after paying got an error message, and NO confirmation email. I'm guessing it didn't work for some reason?

 

[Uter]

I had a problem too and from your description it sounds like it may have been the same one. I tried a second time and it worked. I used a different browser the second time which may or may not have helped. Hopefully I have only been charged once...

And yes I did get an email the second time.

 

[Giraffe]

Okay thanks, I will try again now then.

 

[Giraffe]

Hmmm, just gone back on and it's now not showing the season tickets that I was going to renew so I assume it must have gone through the first time?

 

[dingobruce]

Blame the Green Party

 

[driller]

i renewed and got confirmation email

 

[8ace]

The first time I did it it said it failed because of an "unspecified error".
So I tried again, without doing anything notably different and it worked fine, including confirmation email.

 

[Uter]

Hmmm, just gone back on and it's now not showing the season tickets that I was going to renew so I assume it must have gone through the first time?

I would give the ticket office a ring to double check.

 

[clippedgull]

I didn't get an email, but the money has been taken from my credit card. Thats good enough for me.

 

[Storer68]

I renewed, took about 20 seconds, got an e-mail....

looking forward to it already

 

[mcshane in the 79th]

I didn't get an email, but the money has been taken from my credit card. Thats good enough for me.

Same with me. Money taken but no email

 

[eastlondonseagull]

I tried earlier tonight and after paying got an error message, and NO confirmation email. I'm guessing it didn't work for some reason?

Got my confirmation email straight away.

 

[Pantani]

When I renewed mine online it tried to charge me £50 extra (£475 not £425). So it is worth double checking before you enter your card details.