you can ring the ticket office and get them to do it beforehand for a £5 charge, then you can collect it rather than waiting for them to do it before the game
It is a pity that there can't be a way of dealing with this sort of situation which would involve, for a small fee, the STH being sent a print-at-home one-match ticket, which he could forward at his own risk to his friend.
The club must do everything it can to deal with the large and increasing proportion of match day no-shows.
It is a pity that there can't be a way of dealing with this sort of situation which would involve, for a small fee, the STH being sent a print-at-home one-match ticket, which he could forward at his own risk to his friend.
The club must do everything it can to deal with the large and increasing proportion of match day no-shows.
Will the club happily provide a replacement ticket for use by someone else - I've lent my ticket but always just handed over the card.
Their Terms and Conditions seem to expressly forbid this
3.1 Season Tickets are issued for your sole use and you shall not resell, assign or (save as set out in clause 3.2 below) transfer or lend the Season Ticket or the benefit of it to any other person without the prior written consent of the Club. The reference to reselling the Season Ticket includes reference to offering to sell a Season Ticket, exposing a Season Ticket for sale, making a Season Ticket available for sale by another and advertising that a Season Ticket is available for purchase. For the avoidance of doubt (and by way of example only) this Season Ticket may not be offered as a prize in any promotion or competition nor transferred, lent or sold to any third party as part of a hospitality or travel package, given to a third party who agrees to buy another good or service, or used for any other commercial purpose, save as expressly authorised by the PL or the Club.
3.2 You may only resell or transfer the Season Ticket to a Guest with the express written consent of the Club given at the Club's absolute discretion. No such resale or transfer will be permitted except where the same takes place in respect of an individual match and in consideration of no payment or benefit in excess of the face value of a ticket to that Match and such transfer does not take place during the course of any business or for the purpose of facilitating any third party's business. Such resale or transfer to any Guest is hereby provided be subject to the Terms and Conditions of Entry which will (save for any rights to transfer under this clause) apply to that Guest as if he/she was the original purchaser of the Season Ticket (and you must inform the Guest of this).
If they provide an e-ticket or a paper replacement does that constitute written consent, assuming you've told them that it's to transfer it to someone else?
Will the club happily provide a replacement ticket for use by someone else - I've lent my ticket but always just handed over the card.
Their Terms and Conditions seem to expressly forbid this
3.1 Season Tickets are issued for your sole use and you shall not resell, assign or (save as set out in clause 3.2 below) transfer or lend the Season Ticket or the benefit of it to any other person without the prior written consent of the Club. The reference to reselling the Season Ticket includes reference to offering to sell a Season Ticket, exposing a Season Ticket for sale, making a Season Ticket available for sale by another and advertising that a Season Ticket is available for purchase. For the avoidance of doubt (and by way of example only) this Season Ticket may not be offered as a prize in any promotion or competition nor transferred, lent or sold to any third party as part of a hospitality or travel package, given to a third party who agrees to buy another good or service, or used for any other commercial purpose, save as expressly authorised by the PL or the Club.
3.2 You may only resell or transfer the Season Ticket to a Guest with the express written consent of the Club given at the Club's absolute discretion. No such resale or transfer will be permitted except where the same takes place in respect of an individual match and in consideration of no payment or benefit in excess of the face value of a ticket to that Match and such transfer does not take place during the course of any business or for the purpose of facilitating any third party's business. Such resale or transfer to any Guest is hereby provided be subject to the Terms and Conditions of Entry which will (save for any rights to transfer under this clause) apply to that Guest as if he/she was the original purchaser of the Season Ticket (and you must inform the Guest of this).
I would just make the point that either those T&Cs have changed since the stadium opened, OR the ticket manager himself and possibly others were saying the complete opposite when they were trying to get people to shell out for a ST at show-rounds.
I specifically went with the intention of asking that question and the Ticket Manager himself said that fans were at liberty to allow their cards to be used by friends/family at this stage, and that this would not change until such time as photo ID was brought in at the earliest (which it hasn't yet).
There is no doubt he said that, there were other witnesses, and it appears to be at odds with above rules.
Whether it is or it isn't the club would be stupid out of sheer greed for a few extra quid to start making a big fuss on this one and enforcing it, it would alienate a lot of fans for no good reason. For Christ's sake, they already have the ST money.
Mind you it wouldn't be the first time. They rolled over like puppies over the controlled zone parking issue instead of sticking up for proper Brighton fans, hoping to fill the car park at £15 a pop.
If they provide an e-ticket or a paper replacement does that constitute written consent, assuming you've told them that it's to transfer it to someone else?
The club are well aware that people will, from time to time, give their season ticket to a friend of family member and they have no issue with this, despite what the Ts&Cs may indicate. Indeed, there are numerous people who have a 'season ticket share' which, technically, would not be permissible.
What the club do have an issue with is people buying a season ticket and then actively seeking to regularly sell on the ticket for games, taking advantage of the discount inherent with a season ticket purchase to under-cut the club's own official price for a one-off ticket.
I'm sure barber knows more than you.