- Thread starter
- #21
That's a bit short-sighted - there is every incentive. People on this very thread are saying it is cheaper to drive and pay a congestion charge because train pricing is total wank.
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Train ticket bollocks
- Thread starter Simster
- Start date
Sorry - i edited my point above.
You can't simply blame privatisation (accepted that it WAS the root cause), when there have been wha,t fifteen? years since to sort out the ticketing farce. Every transport minister since is culpable, for not simply forcing the train companies to sort it out.
Produce a ticket pricing / booking plan. Make it compulsory for every company to follow it, and revoke the licences of any who don't.
Ernest
Stupid IDIOT
But the idea is working then as that is what is intended believe it or not
Ernest
Stupid IDIOT
Totally agree with you, we tell the powers that be that the ticketing policies are too complicated for us to follow so what would a passenger do ?
Spot on. For the companies to think they are somehow benefitting from this is utterly moronic. Plenty of potential customers avoid the trains altogether, because the service is simply inadequate, both in terms of pricing, ease of use and reliability.
Tony Meolas Loan Spell
Slut Faced Whores
Dont even get me started on the gatwick express carriages "reliability"....
Why would it not be in their interests to make it easier for more paying customers to use them?
Ernest
Stupid IDIOT
What do you expect from something that is 30 years old ?
- Thread starter
- #29
He probably expects it to be serviced appropriately so that it doesn't break down and hold up all the other trains.
And when I'm standing on a platform waiting for the 08:23, why does the "information" board wait until 8:24 to update us and tell us it is arriving at 8:26, only for the train still not to arrive at 8:26? Isn't it someone's job to keep passengers informed? That's normally 5 wasted minutes - time I could have used to have a piss, in the rare event that the toilet isn't f***ing locked.
I can see exactly how it will pan out Sim, just as you pull in to Stevenage the ticket inspector will come and check your ticket. On seeing your first ticket he'll question why you aren't getting up to alight from the train (obviously in a really nasal voice), at which point you will produce your second ticket for the continuation of your journey. This is the point at which I foresee him uttering the words "I'm afraid your ticket is only valid if you leave the train at Stevenage sir". You'll have to disembark the train and re-board to be greeted by your new friend "your second ticket is only valid for new passengers on this service, you have already been on this train so you will have to purchase a new ticket".
Ah, but if too many people want to use trains they will have to close the stations. We cannot have more than 30 people getting on a Falmer for example...health and safety.
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New member
Its your age mate, you would only have had to go again on the train
Part of the problem is the people that work on the system. 99% of them seem to be absolute morons. There is no sense of the passengers actually being customers, which is just totally wrong. Just buying a ticket for some journeys is so complicated, and you can see how the elderly or less sharp of us can get confused about it and end up on a train where their ticket isn't actually valid for, despite having paid £50 for it. And it's not like the staff will be understanding about it, they actually seem to enjoy handing out fines.
On my train in to work the other day there was a girl who was clearly ill, on a packed carriage, without any seats available. She literally looked like she was about to faint, and so quickly moved into the (empty) first class carriage and sat down. Literally 5 seconds later the ticket man (sorry, 'Revenue Protection Officer') appears and issues her with a penalty fare, despite other paying customers telling him that she was clearly ill and needed to sit down. "You're lucky I'm in a good mood", he said, "Or I'd make you get off the train at the next stop as well".
Until that attitude changes and the staff start to recognise passengers as paying customers, the service will always be shit. No other business could get away with treating their customers like that, so how do the railways?
On my train in to work the other day there was a girl who was clearly ill, on a packed carriage, without any seats available. She literally looked like she was about to faint, and so quickly moved into the (empty) first class carriage and sat down. Literally 5 seconds later the ticket man (sorry, 'Revenue Protection Officer') appears and issues her with a penalty fare, despite other paying customers telling him that she was clearly ill and needed to sit down. "You're lucky I'm in a good mood", he said, "Or I'd make you get off the train at the next stop as well".
Until that attitude changes and the staff start to recognise passengers as paying customers, the service will always be shit. No other business could get away with treating their customers like that, so how do the railways?
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- Thread starter
- #34
Its your age mate, you would only have had to go again on the train
The trains I use still tend to have a toilet even though I though Southern were going to close them all. Brilliant idea, that. Actually, the average train toilet is a microcosm of the whole train industry in general. Poorly designed, needlessly complicated (what is wrong with a normal LOCK?), and has you really wishing you'd gone elsewhere.
Good of you all, not to give up your seats for her.
The trains I use still tend to have a toilet even though I though Southern were going to close them all. Brilliant idea, that. Actually, the average train toilet is a microcosm of the whole train industry in general. Poorly designed, needlessly complicated (what is wrong with a normal LOCK?), and has you really wishing you'd gone elsewhere.
Southern replaced half the Coastway West trains with ones that don't have toilets. They don't seem to think anyone is going to need to a piss at some point between Brighton and Southampton.
they are over 50 years old - be grateful they can still go at all!
The Large One
Who's Next?
The trains I use still tend to have a toilet even though I though Southern were going to close them all. Brilliant idea, that. Actually, the average train toilet is a microcosm of the whole train industry in general. Poorly designed, needlessly complicated (what is wrong with a normal LOCK?), and has you really wishing you'd gone elsewhere.
Brighton - Portsmouth and Brighton - Seaford trains have no toilets on them.
- Thread starter
- #39
Impressive revenue protection there.
If he didn't do that, we'd all be standing up wedged like sardines on a train that hasn't moved for 5 minutes without anyone telling us what is happening, looking like we're about to faint - in the vain hope of a seat.
Oh.
- Thread starter
- #40
Tremendous customer service.
I can only hope the drivers and revenue protection officers have got their own private toilet on board. Otherwise they'll only strike.