kevo
Well-known member
- Mar 8, 2008
- 9,614
I know this is probably the result of Barber's cut backs on admin staff, but this is just ridiculous. I have been trying to ring the ticket office and it is driving me insane. Several attempts over the last couple of days. Yesterday, I tried to ring mid-afternoon and was 9th in the queue. I have just tried again this morning, and was 6th in the queue. After holding for six minutes on my mobile (and listening to endless promotional messages), I had only moved up to 5th!!! At that rate I'd have to wait half-an-hour to get through - and it would cost me a small fortune. Needless to say, I hung up.
Can't exactly drop in to the club shop as I live in London ,so what other options are there if you need to speak to someone? And if it's like this before the season has even started what's it going to be like in a couple of months time? All very well saying we're customers not fans, but where is the customer service Call me a whinger, but it really is pretty unacceptable.
Can't exactly drop in to the club shop as I live in London ,so what other options are there if you need to speak to someone? And if it's like this before the season has even started what's it going to be like in a couple of months time? All very well saying we're customers not fans, but where is the customer service Call me a whinger, but it really is pretty unacceptable.