Why, oh why, do the club show a "free travel zone" that includes a huge area in which you cannot use any bus service?
I'm fed up with having to clarify this on a regular basis because the information on the travel guide on the club's website shows a huge area with my home location right inside it. However, none of the busses from my location are part of the transport plan agreement.
The travel guide helpfully states that there is free travel on "all Brighton and Hove Busses". The problem is that Brighton and Hove busses don't operate any busses in the area around where I live (despite the services being listed on the Brighton & Hove Busses website). However, when I send an enquiry, the first response is always "Please see the travel guide online which details that Hurstpierpoint is within the free Matchday bus travel zone". However, when pressed, the proper response becomes "Our transport manager has confirmed that unfortunately the Metro buses and Sussex Buses are NOT included in the free travel".
It's time they drew the map HONESTLY and didn't promise something that isn't delivered. Is this the case elsewhere within the free travel zone, or is Hurst unique?
I'm fed up with having to clarify this on a regular basis because the information on the travel guide on the club's website shows a huge area with my home location right inside it. However, none of the busses from my location are part of the transport plan agreement.
The travel guide helpfully states that there is free travel on "all Brighton and Hove Busses". The problem is that Brighton and Hove busses don't operate any busses in the area around where I live (despite the services being listed on the Brighton & Hove Busses website). However, when I send an enquiry, the first response is always "Please see the travel guide online which details that Hurstpierpoint is within the free Matchday bus travel zone". However, when pressed, the proper response becomes "Our transport manager has confirmed that unfortunately the Metro buses and Sussex Buses are NOT included in the free travel".
It's time they drew the map HONESTLY and didn't promise something that isn't delivered. Is this the case elsewhere within the free travel zone, or is Hurst unique?