bha100
Active member
- Aug 25, 2011
- 898
Can you tell me please what work is actually involved when providers speak of ' installing a new line'
The reason i ask is i have a perfectly good working line with sky and when i looked into changing providers to talktalk they told me i need a new line installed.
I spoke to them and asked what was wrong with the one i have and can you explain what you would do to install a new line, she just gave me a load of waffle that made no sense.
So if i let them install this new line that they speak of do i expect to see someone up a telegraph pole running a new line to my property or do they just pull out one plug for another at the exchange or cabinet and make an excessive charge for it.
The reason i ask is i have a perfectly good working line with sky and when i looked into changing providers to talktalk they told me i need a new line installed.
I spoke to them and asked what was wrong with the one i have and can you explain what you would do to install a new line, she just gave me a load of waffle that made no sense.
So if i let them install this new line that they speak of do i expect to see someone up a telegraph pole running a new line to my property or do they just pull out one plug for another at the exchange or cabinet and make an excessive charge for it.