To try and counter some security threats and performance issues, I deployed CloudFlare onto NSC a week or so ago. Largely it seems to be working well.
However, one aspect of the service is that in effectively intercepts all traffic to NSC's servers, tries to filter out the bad stuff, and send on the good stuff. An effect of this is that all users arrive at NSC with the IP address from CloudFlare. There is no real issue with this until people fail to login correctly. When this happens, it can affect all users as, to NSC, all users look the same as they share an IP address. This can cause you to be locked out even if you are entering your password correctly.
If this does happen to you, please be patient, give it a few minutes and try again.
Checking the 'Remember me?' box so you remain logged in, is another way of ensuring this doesn't impact you.
I'll be looking at finding a more permanent solution to this over the weekend.
However, one aspect of the service is that in effectively intercepts all traffic to NSC's servers, tries to filter out the bad stuff, and send on the good stuff. An effect of this is that all users arrive at NSC with the IP address from CloudFlare. There is no real issue with this until people fail to login correctly. When this happens, it can affect all users as, to NSC, all users look the same as they share an IP address. This can cause you to be locked out even if you are entering your password correctly.
If this does happen to you, please be patient, give it a few minutes and try again.
Checking the 'Remember me?' box so you remain logged in, is another way of ensuring this doesn't impact you.
I'll be looking at finding a more permanent solution to this over the weekend.