Please can any one help or advise.
Had my payment plan from csa today for next year and the payments have dropped by 75 per cent!!! Went on line and used their on line assement on my wages and the figure came out the same I was paying last year.So I called them up and asked them why payments have dropped so much and was told I kid you not because that is what the computer says.
I then said look why is online assement saying the same as last year and she said that was because that is the amount I should be paying.So i asked her again why payments have dropped 75% and she said computer.She said she no idea why the computer had done that.I want to pay the full and fair amount for my kids but the csa are a joke.What shall I do I am due a callback within 48 hours.
Had my payment plan from csa today for next year and the payments have dropped by 75 per cent!!! Went on line and used their on line assement on my wages and the figure came out the same I was paying last year.So I called them up and asked them why payments have dropped so much and was told I kid you not because that is what the computer says.
I then said look why is online assement saying the same as last year and she said that was because that is the amount I should be paying.So i asked her again why payments have dropped 75% and she said computer.She said she no idea why the computer had done that.I want to pay the full and fair amount for my kids but the csa are a joke.What shall I do I am due a callback within 48 hours.