Sergey Gotsmanov
New member
I am a season ticket holder in the North Stand at the AMEX and i've been experiencing a few problems with buying tickets through the online ticket system.
Firstly.. when I log in and click on 'add my reserved seat' for the Liverpool game, no ticket appears in my basket.
Secondly.. I have tried adding friends to my 'friends and family' list so I can buy tickets for them in the future but they do not appear anywhere on the screen, despite the website saying they should be 'listed below' when you go into 'friends and family'.
Thirdly.. My friend's password does not even work for his account! He clicked on the 'Forgotten your Password?' link beneath the Fan Number and Password entry bits, it emailed him a password, but he can't get in!
Ggrrrr.. to top it off I emailed the club over a week ago and they haven't got back to me.
Has anyone experienced anything like this or had any feedback/advice from the club about what to do? The club claims the easiest way to buy tickets is online and I really can not be arsed to spend 2 hours on the ticketline.
Any help greatly appreciated.
Firstly.. when I log in and click on 'add my reserved seat' for the Liverpool game, no ticket appears in my basket.
Secondly.. I have tried adding friends to my 'friends and family' list so I can buy tickets for them in the future but they do not appear anywhere on the screen, despite the website saying they should be 'listed below' when you go into 'friends and family'.
Thirdly.. My friend's password does not even work for his account! He clicked on the 'Forgotten your Password?' link beneath the Fan Number and Password entry bits, it emailed him a password, but he can't get in!
Ggrrrr.. to top it off I emailed the club over a week ago and they haven't got back to me.
Has anyone experienced anything like this or had any feedback/advice from the club about what to do? The club claims the easiest way to buy tickets is online and I really can not be arsed to spend 2 hours on the ticketline.
Any help greatly appreciated.