bloody wankers the lot of 'em, they now have a button for "Claims even if you were not to blame", so I add my details without the incident I had last year (that was'nt my fault and my insurance did not pay out on) and it comes to £397...I then go back and add the Claim that was'nt my fault and the ***** wrap it upto £450......I mean FOR f*** SAKE you get penalised if you make claim on your insurance and NOW you get penalised if you have NOTHING to do with the last claim except the dozy bitch wrote off your car and you did'nt claim but you still get stung for it......f***ing shit