Because it's so much better to stand in silence having finished der der der sussexbytsea 10 minutes earlier than the music like we did in the first three seasons.
I think people also need to consider how on FIRE Harry Kane is this season and what a sparkling partnership him and Alan Shearer would of had together, just saying like :)
Personally when I have had issues with the ticketing website and loyalty points I emailed supportservices and they have always very quickly sorted them out within a very short time frame.
From previous experience you can only send a pm to a certain number of people so did you try and put everybody on one pm and therefore only the first 8 or 10 got it.