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[Drinking] Harveys Brewery - Outstanding



North of Robertsbridge

North of Robertsbridge

Well-known member
Sep 22, 2023
206
East Sussex
I ordered a dozen bottles of Harvey's Albion :bhasign: to sip while watching the footie

Unfortunately, they shipped the wrong beer (Armada) so I asked if they would kindly exchange

Just had the reply

Hello

I am sorry about this ‘mis-pick’, I’ll send the correct product today for you

Are you OK to share the incorrect beer with friends/ colleagues? This will avoid the costly collection fee’s couriers charge and hopefully bring some joy.

Kind Regards

Adam

Harvey’s Brewery Shop
Click to expand...

How's that for outstanding customer service?

North of R
 




kevo

kevo

Well-known member
Mar 8, 2008
9,533
Was the Armada beer any good? I've never liked the 'Albion'.
 




Nobby Cybergoat

Nobby Cybergoat

Well-known member
Jul 19, 2021
8,251
North of Robertsbridge said:
I ordered a dozen bottles of Harvey's Albion :bhasign: to sip while watching the footie

Unfortunately, they shipped the wrong beer (Armada) so I asked if they would kindly exchange

Just had the reply



How's that for outstanding customer service?

North of R
Click to expand...
Nice customer service that. A very good company is Harvey's
 


PILTDOWN MAN

PILTDOWN MAN

Well-known member
NSC Patron
Sep 15, 2004
19,294
Hurst Green




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