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[Technology] Sonos help - now possibly the most annoying app ever







ozzygull

Well-known member
Oct 6, 2003
4,094
Reading
Made with vinyl and splicing the 'tape' it would only have a couple of seconds gap. :lolol:
No need to worry about your streaming service no longer offering your favourite album on their platform either! :rolleyes:
Actually thinking about for the more modern people, how about minidisc a mixed disk in a player connected via aux port on the Bluetooth speaker. No hiss and you can skip a track.
 


stingray

Active member
Jan 23, 2018
276
hate Sonos, like some attention-seeking child always putting his dirty fingers into a nice cake baked for the whole family.
 


CheeseRolls

Well-known member
NSC Patron
Jan 27, 2009
6,158
Shoreham Beach
Unless you can create your own playlists and put them on vinyl instantly in some kind of new "home studio experience" then I believe that's limited to the "concept albums" part of the problem and not the mixes and playlists issue.

Plus mine's in the kitchen. I tend to whack it on when I'm cooking / cleaning to provide some colour to something that would otherwise be me stirring or scrubbing something and looking at a wall. Changing a vinyl every 10 mins doesn't really work then. A seamless soundtrack would be nice, considering that's literally the point of streaming music.
Is there a microwave close by? It does sound like something WiFi related. Can be a bugger to track down though.
 






Comrade Sam

Comrade Sam
Jan 31, 2013
1,845
Walthamstow
I buy vinyl, then the tunes I like I rip from YouTube and stick it on the laptop, then put it on my iPod. Once plugged into my minirig I can play constant Mod music for about a week without playing a tune twice. However, my wife usually limits me to 5 minutes.
 


chickens

Have you considered masterly inactivity?
NSC Patron
Oct 12, 2022
2,505
Most of the things I’d check out have already been suggested. The only other thing I can think of that hasn’t (I think) been suggested relates to your home network. Just check that you haven’t assigned a static IP address or got an IP conflict with something on the network that is conflicting with the Sonos (or vice versa) - and knocking the connection to the Sonos off briefly each time the mystery device tries to redrive the connection.

Was any new wifi enabled device brought into the home at the same time as the problem started happening? If not, the above is unlikely unless an existing gadget underwent a factory reset.

My only other suggestion is to see if there’s any kind of log file available for the Sonos, and see if there’s anything being recorded in there when the issue occurs, otherwise troubleshooting is a bit time consuming. Good luck, there’s nothing more by irritating when it comes to music, except perhaps Baby Shark.
 


Icy Gull

Back on the rollercoaster
Jul 5, 2003
72,015
this is some metaphor, what is the cake?
Black Forest I hope mmmmmm
859C74E5-2AC8-4109-8291-1CE6D1FE3571.jpeg
 




warmleyseagull

Well-known member
Apr 17, 2011
4,350
Beaminster, Dorset
Dunno whether relevant to OP, but just in case: I bought a Sonos Boost for £99 when it was on offer a few weeks ago. Prior to this we had been having regular problems with the WiFi. Sonos (according to telephone help who are amazingly good) know there is a problem with BT Smart Hub as it apparently regularly switches from 2Ghz to 5Ghz channel and, in doing so, drops Sonos. We have had many occasions when speakers are playing music but we cannot control them because the app is NA. Had to turn them off at power point sometimes.
The Boost has been a revelation. As I understand it, the Boost in effect takes Sonos off the existing channels and provides in effect a bespoke WiFi. It is not perfect even now (due I think to us living an 18th century house with thick walls), but many times better.
 


Sid and the Sharknados

Well-known member
NSC Patron
Sep 4, 2022
5,419
Darlington
Unless you can create your own playlists and put them on vinyl instantly in some kind of new "home studio experience" then I believe that's limited to the "concept albums" part of the problem and not the mixes and playlists issue.

Plus mine's in the kitchen. I tend to whack it on when I'm cooking / cleaning to provide some colour to something that would otherwise be me stirring or scrubbing something and looking at a wall. Changing a vinyl every 10 mins doesn't really work then. A seamless soundtrack would be nice, considering that's literally the point of streaming music.
If it's any help, I used to love around the corner from a jukebox saleroom in Sheffield, I expect delivery could be arranged: https://www.wurlitzer.co.uk/
 


jcdenton08

Offended Liver Sausage
NSC Patron
Oct 17, 2008
12,898
I’m troubleshooting this issue as best as I can, but no luck yet. There was, however, a firmware update roughly around the time of the issue starting.
 




Guinness Boy

Tofu eating wokerati
Helpful Moderator
NSC Patron
Jul 23, 2003
36,557
Up and Coming Sunny Portslade




Guinness Boy

Tofu eating wokerati
Helpful Moderator
NSC Patron
Jul 23, 2003
36,557
Up and Coming Sunny Portslade
Well, a year and a bit later they released the worst app update in IT history. So bad the CEO had to apologise.


Two months after that and they haven't stuck to the roadmap. My Sonos is now almost completely unusable other than to play single albums or one radio station (and then you can't easily change the volume).

Anyone else having the same problem? Any work rounds or insights into how this happened?

Every review since May that I can see on the iPhone app store is one star.
 




CheeseRolls

Well-known member
NSC Patron
Jan 27, 2009
6,158
Shoreham Beach
Largely fixed on Android. There is some Spotify content Sonos refuse to acknowledge such as DJ and Audiobooks, but these work if you connect the phone and use the native app. Other annoying stuff taht was missing like alarms and snooze have been restored.

Occasionally the app loses the speakers, which is particularly annoying when you are already playing music and just want to stop/pause it.

Other than that all good.
 


Couldn't Be Hyypia

We've come a long long way together
NSC Patron
Nov 12, 2006
16,451
Near Dorchester, Dorset
Largely fixed on Android. There is some Spotify content Sonos refuse to acknowledge such as DJ and Audiobooks, but these work if you connect the phone and use the native app. Other annoying stuff taht was missing like alarms and snooze have been restored.

Occasionally the app loses the speakers, which is particularly annoying when you are already playing music and just want to stop/pause it.

Other than that all good.
About the same for me. Volume control is completely random though. Speakers will "disappear" from the system. It's really not very good - and yet such a brilliant idea.
 


dannyboy

tfso!
Oct 20, 2003
3,637
Waikanae NZ
its funny that the original S1 app which i still use for a first gen play 5 in the garage works so much better than the latest app . I tend to use the windows controller as like youve said the latest app is shit (even after the update)
 


Springal

Well-known member
Feb 12, 2005
24,617
GOSBTS
Well, a year and a bit later they released the worst app update in IT history. So bad the CEO had to apologise.


Two months after that and they haven't stuck to the roadmap. My Sonos is now almost completely unusable other than to play single albums or one radio station (and then you can't easily change the volume).

Anyone else having the same problem? Any work rounds or insights into how this happened?

Every review since May that I can see on the iPhone app store is one star.
Do yourself a favour and buy the SonoPhone app on the App Store. Works absolutely fine

 




jcdenton08

Offended Liver Sausage
NSC Patron
Oct 17, 2008
12,898
Do yourself a favour and buy the SonoPhone app on the App Store. Works absolutely fine

I got this recently and it has been game changing
 




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