[Technology] Sky Q mini box connection when not using Sky broadband.

M

METALMICKY

Well-known member

Jan 30, 2004

6,514

• Jul 23, 2024

• #1

I've had a brilliant offer from my local fibre broadband provider that stomps all over what I currently get from Sky. However, I do like the Sky Q tv product.

My query is that I understand that when using a 3rd party broadband provider the connection from the main Sky Q box to a mini box does not work in the same way and can be problematical.

Has anyone had this issue and come up with a solution that avoids running Ethernet cable? My new provider would be Lightning Fibre who I'm aware use Zyxel routers.

Many thanks for any help

 

Joey Jo Jo Jr. Shabadoo

I believe in Joe Hendry

Oct 4, 2003

11,818

• Jul 23, 2024

• #2

Not had any issues with my setup. I’ve not had Sky internet for a number of years.

I believe the boxes create their own hidden WiFi network to talk to each other. Providing the main box is connected to your new isp router (via Ethernet or WiFi) you shouldn’t have any problems accessing the online services etc via the mini.

You may need to run the network discovery on the mini to connect it to the main box when your new fibre is installed. The Sky website has a step by step guide on how to do it.

Setting up Sky Q - Sky Q Mini box - Connecting your Sky Q Mini box | Sky Help | Sky.com | Sky Help | Sky.com

Setting up Sky Q - Sky Q Mini box - Connecting your Sky Q Mini box

www.sky.com

 

clapham_gull

Legacy Fan

Aug 20, 2003

25,716

• Jul 23, 2024

• #3

During the pandemic I had both Virgin and Sky Broadband installed, long story.

However when I was fiddling around with routers and cables the Q box was often connected to the Virgin with no issues.

I've dumped the Virgin now, but am looking at another London cable operator at the moment.

That said at my mums place I had the mini box in her bedroom. Always bloody problematic generally and was constantly resetting it.

That ran over a non Sky broadband.

 

Shirty

Daring to Zlatan

Jan 18, 2006

919

Arriving somewhere, but not here

• Jul 23, 2024

• #4

Had Sky Q for several years and never had their broadband, and its always worked fine.

I think if you have Sky broadband the mini boxes act as wifi hotspots so you dont get that functionality, but for the TV services everything works well.

 

S

Since1982

Well-known member

Sep 30, 2006

1,562

Burgess Hill

• Jul 23, 2024

• #5

I have two sky minis and BT fibre broadband with a deco mesh system. The minis do disconnect now and again and need to be reset which is a pain.