[News] Mass IT Outage

tedebear said:

Anyone buying Crowdstrike stock?

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Publius Ovidius said:

Us change mangers always were seen as an interfering bunch of busybodies stopping Trekkie wizzkids putting through their changes on the fly with impunity.

i had great reservations about automated changes that the original coding was presented to CAB ago be approved when only the Indian tekkies understood what was being shown, and then the shysters would subtly change the code before it went into production.

” so why did this automated change fail and take down our critical infrastructures “
” well you signed it off”
” so was there any changes made to the coding before it was implemented”
”no”
” are you sure”
“ yes”
” very sure”
” yes”
” so what is this line of code that wasn’t in the original change plan”
” erm…ask my supervisor”


does that sound familiar dealing with the sub continent?

I was once told on a CAB meeting not to ask a direct question to our Indian tekkies as culturally they couldn‘T lose face therefore will never give you a straight answer. This came from a senior technical manager at INFOSYS!

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Me Atome said:

It's a risky strategy but I bet a few gamblers will.

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Eric the meek said:

Not losing face sounds very familiar. My contracting years were a rich seam of entertainment.

On one project for HBOS, two Indians from Cognizant were moved in to sit amongst 6 experienced contractors including me, with the object of knowledge transfer. When their 3 month stint was over, I checked with all the others around them. Neither of them had asked anyone, one single question about the system, processes, business, nothing.

On a project for RBS, while system testing a new pension front end by the Indian software company ITD, we began to notice error messages, which appeared nowhere in the spec. In all, we came across a total of 41 new error messages, which hadn't been specified. They had made them all up. How do you even begin to tell them that this shouldn't be happening? How far back to basics do you have to go? If the spec is wrong, and you've identified an error condition that is not covered, then you raise it with the customer. You don't code round it.

Other anecdotes, including from Infosys, are also available on request.

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Eric the meek said:

Not losing face sounds very familiar. My contracting years were a rich seam of entertainment.

On one project for HBOS, two Indians from Cognizant were moved in to sit amongst 6 experienced contractors including me, with the object of knowledge transfer. When their 3 month stint was over, I checked with all the others around them. Neither of them had asked anyone, one single question about the system, processes, business, nothing.

On a project for RBS, while system testing a new pension front end by the Indian software company ITD, we began to notice error messages, which appeared nowhere in the spec. In all, we came across a total of 41 new error messages, which hadn't been specified. They had made them all up. How do you even begin to tell them that this shouldn't be happening? How far back to basics do you have to go? If the spec is wrong, and you've identified an error condition that is not covered, then you raise it with the customer. You don't code round it.

Other anecdotes, including from Infosys, are also available on request.

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Washie said:

Having a look at their stocks, stock prices fell by $34 the same week this happened. Monday stock prices were 377, this dropped to 343 on Thursday. This then kicked off on Friday. Did someone know?

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tedebear said:

I have a small list I could add too from Infosys including the “lower environment had different data“…type ones…

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Eric the meek said:

The project was to maintain a myriad of standalone telco billing systems written in French PL/1, in and out of 150 DB2 tables, while fielding a daily succession of support requests from French users.

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